Chipotle reviews

3.4

54% would recommend to a friend

(21,615 total reviews)
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Scott Boatwright

54% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Mar 30, 2016
Recommend
Business Outlook

Pros

Food with integrity mission is truly inspiring and amazing, it is what drew me to the company. It is something that you can be proud of being a part of helping change lives: the farmers, employees, customers, and community.

Cons

They advertise that 98% of the leaders are developed from within the company. There is an extreme divide between the "outside hire" managers and the "internal promote" managers. Outside hires are not only not set up for success with training, but also are looked upon with a stigma as they did not "achieve" their status. In addition to that, when the leaders of the managers are also an "outside hire" they do not know how to train or lead their managers. If this is such a stigma and handicap, then outside hires should not be brought on the team. After the sub-par training takes place, and the manager is set into the role, they are then held to not only unrealistic goals, but there is not support from the leadership team to teach them how to achieve these goals. There is an extreme amount of favoritism, and if you are not liked on a personal level by the leadership, then you are given even less support and at the drop of a hat, you can be removed from the team. You are taught to train your team to believe in a goal that is much like reaching for a unicorn; no one has ever seen it, you don't know if it exists, and you have no idea how to attain it. You can work typically 65+ hours and still expected to be "on call" when you are not working. Having much experience in restaurant management, it is understood that position of a restaurant manager is very demanding; however, with this company, it had been the most strenuous both physically and mentally, with little to no reward or recognition. They claim to be up front an honest with everyone within the company, but they have many undisclosed motives and plans that are never shared until after the decision has already taken place. Leadership and directives change so often it is impossible to achieve what is asked of the managers, and there are continuous threats to terminate employment if perfection is not achieved.

4.0
Mar 22, 2016

Good part-time jpb

Anonymous employee
Recommend
Business Outlook

Pros

Free meals on days worked, 1/2 off at your store only, good & healthy food that you know is cooked right there or cooked yourself

Cons

Redundant work, not really any other cons besides finding good people who want to work an easy job

1.0
Mar 12, 2016

used and abused

Recommend
Business Outlook

Pros

great concept (if it was actually followed) fresh food can be fun opportunity for overtime

Cons

you never get off on your scheduled time always getting called in on your days off management does not appreciate your hard work company does not follow the concept that they are portraying to customers no personal life

Viewing 163 - 165 of 21,615 Reviews

Glassdoor has 22,119 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.