Chipotle reviews

3.4

54% would recommend to a friend

(21,602 total reviews)
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Scott Boatwright

55% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
5.0
Nov 30, 2022
Recommend
Business Outlook

Pros

Everyone there did a great job of being an actual team by constant open communication and teamwork. I was able to learn better communication and customer service skills. My managers also had very good communication and were very flexible and understanding. They proved that they care about there employees and are always willing to help resolve any issues.

Cons

Constantly greeting people by working on the front line became mentally draining pretty quick. I was not working in my field of interest either so trying to find joys in the job was difficult.

2.0
Jan 5, 2017

Poor Management

Recommend
Business Outlook

Pros

Free meal card, central location to transportation, & great company values.

Cons

Very poor Management with little oversight and therefore high turnover, management was embarrassingly unprofessional, & promotion was based on popularity contest.

2.0
May 15, 2013

Training? What Training?

Recommend
Business Outlook

Pros

1) The pay was good. It was $8.25 per hour which is 40 cents above minimum wage in my state. 2) I met a few decent people while there and gained my first paid work experience ever. 3) One free meal per day…that’s if you have time to take your break which is seldom. Half off a meal on the days you don’t work.

Cons

1) There was no official training period. I came in my first day to watch maybe three or four short videos and by the next day I was working the line with the rest of my coworkers who had been there for a year already. Of course my coworkers had no time to explicitly explain the work they were doing so I just had to observe and pick it up as we went along. This resulted in a lot of contradictory information. This might have been somewhat tolerable if I didn’t receive a poor job review three weeks into my employment. My manager said I wasn’t progressing fast enough and I feel like my lack of training contributed to this greatly. How can I be expected to progress so quickly if I was never trained? 2) Lots of condescending attitudes. Managers, and certain coworkers, were in the habit of talking to you like you were 5 years old. Maybe that’s average in the work place but one kitchen manager was fired two weeks after I started for slapping a fellow coworker…that’s a little extreme. There just existed a general disrespect at this job and yet they wanted you to dedicate your life to this work. 3) Very many coworkers expressed to me that they had developed either Carpal tunnel syndrome or arthritis as a result of working there for too long. I too experience immense pain in my wrist after working there for a short time. It’s totally not worth risking your health in this way… 4) No one was on one accord. Like I said before there's so much contradictory information. So and so says do it this way and then the manager says do it that way. It’s crazy…you land in trouble virtually every day for doing your job the way you were taught by various misinformed individuals.

Viewing 16 - 18 of 21,602 Reviews

Glassdoor has 22,106 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.