Chipotle reviews

3.4

54% would recommend to a friend

(21,620 total reviews)
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Scott Boatwright

54% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Sep 30, 2014
Recommend
Business Outlook

Pros

Free food, Paid Breaks, a week of training, health benefits available from day one (although they aren't nearly as good as they are anywhere else).

Cons

Very, very low pay for the amount of work you have to do. Co-Workers have gotten carpal tunnel, burns, and stress, some have been hospitalized, and while compensated for hospital visit they are greeted with tons of paperwork for it. Additionally, you have to memorize a ton of equipment, recipes, and techniques. You're expected to prep a specific amount of food in very short amount of time and you can't do so without causing damage to yourself. Some employees are so scared and obsessed that they arrive before their shift to do it off the clock, just to show you how desperate some people are. They force employees to repeat their mottos and standards, instilling it in their brain so that they're part of the cult. All while managers, stockholders and corporate pigs profit off of your hard work. And you better act like you're happy doing it. They know how to take advantage of desperate young people during hard economic times because they know they're easily replaced. Funny how they've gone under fire in the past for hiring illegal immigrants. It's as if they are strategizing and perfecting methods of exploitation.

1.0
Sep 22, 2014

No.

Recommend
Business Outlook

Pros

The food tastes good. The restaurant is very VERY clean. I knew I was serving something that I would be okay with eating.

Cons

Everyone was super mean to me when I first started working there. Near the end, everyone was very nice to me, but it was like they were expecting me to quit right away and when I didn't, they made an effort to be kind. The general manager is incredibly inexperienced. The hours are long, the pay is not nearly enough to compensate for all the health issues you will have later in life from chronic illness you will attain while working there. They also have very unrealistic expectations for what needs to be done and the time frame by which it must be completed. I also saw a lot of racism. During my time there, 4 people were fired. All 4 were people of color. All of the management was white, even though there was a Latina lady there who had more experience than the general manager. Finally, I am still crazy puzzled by the fact that there were three interviews for such a shi tty job. Like, you realize this is a fast food place, right? You need bodies. It doesn't matter how good or bad those bodies are, you just need people to fill space. Three interviews is excessive for such a dead end place.

1.0
Aug 14, 2014
Recommend
Business Outlook

Pros

All the pros are now were in the past. sadly no pros.

Cons

Working here as a salary manager took over my life. I moved here to be closer to my family who now lives 2 minutes away from me and guess what I saw them more when I was living in another state. Sad! so much for your "people culture". Second, I have not work less than 65-70 hours a week since I got into this mess ( you guys pay me for 50 hours). Salary managers are expected to live in the store. My current store now is dealing with a restaurateur who cannot decide if he wants to stay with the company or not due to his "mental issue". This person has walked out twice and still has a job! He has been off for almost 3 months! Just abandoned his store and still has a job! People go through tough times, I get! All humans do! But my god, know when someone is taking advantage of the "restaurateur perks". For us who has to wait and work long hours everyday is just not fair anymore! I am tired and the crew he abandoned is tired! I am asked to worked more than what I am getting paid for! i am asked to work 6 days, sometimes more coz no one can help? I do what I can for the restaurant's needs but I will not kill myself working covering for this mess. And at the end of the day, I am still not doing enough! Do you have any idea what you dumped in my lap? Understaffed store with no managers? What do you think I am? A machine! way to set people for success!!! The crew wants to all walk out! Oh we have a salsa cooler that's broken that's been in the back dumpster, I was told I have to find a junk yard that will take it? that's not my job! is that a joke! Since when has it been a manager's job to dispose commercial equipment? Am I suppose to rent a truck and pay with my own money to have someone haul it away?

Viewing 211 - 213 of 21,620 Reviews

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