Chipotle reviews

3.4

54% would recommend to a friend

(21,617 total reviews)
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Scott Boatwright

54% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Jul 26, 2013

Awful

Recommend
Business Outlook

Pros

Free employee meals for every shift that you work, lots of internal growth opportunities if you can stay with the company for long enough. Their ethical approach to food and ingredients is also very commendable.

Cons

Disrespect among coworkers - they basically tell you to put on a happy face for the customer but everyone actually treats each other terribly when the customers aren't looking, especially when the restaurant gets busy during peak hours and everything descends into absolute chaos. Ignorant management doesn't help either!! I didn't receive ANY training program when I was hired. On my first day, I watched a video about how to report sexual harassment and call a national hotline if you have any other legally-influenced problems in the work place, and after that I was literally put on the food line and told to just make menu items without any other explanation for ANYTHING. If I wasn't already a huge Chipotle consumer before this job, I would have probably died from the stress overload. Despite my lack of training for weeks, I was frequently chastised by the management for not knowing various procedures of operating the restaurant that my coworkers refused to teach me when I asked them for help. Mentioning this lack of training to my boss in a polite way only seemed to merit her commenting on my "poor attitude," and this was ultimately why I left the job. While the pay is slightly higher than most per-hour rates for a fast-food restaurant, the enormous expectations they place upon employees hardly makes up for this slightly above-average pay per hour. If you enjoy being disrespected, constantly stressed out, treated badly by many customers and the majority of your coworkers - then this is the perfect job for you! Otherwise, go elsewhere and fast.

5.0
Jul 22, 2013
Recommend
Business Outlook

Pros

Great environment, the crew and managers all work hard and respect each other. Great food, my first day there i learned they don't even have a freezer, so all their food has to be fresh. Great work, there's always something to do, but it doesn't ever feel too hectic. It makes the day go by fast, and you pick up on it really fast.

Cons

I haven't personally seen anything wrong with the company, however there are some people who work there aren't as motivated as others and i can sense there is some resentment in the air. But that is just with a few employees, at my one store.

Viewing 21364 - 21366 of 21,617 Reviews

Glassdoor has 22,121 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.