Chipotle reviews

3.4

54% would recommend to a friend

(21,615 total reviews)
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Scott Boatwright

54% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
5.0
May 29, 2013

Great team spirit.

Anonymous employee
Recommend
Business Outlook

Pros

Team spirit, everyone helps each other.

Cons

Hard work, like any restaurant job.

2.0
May 21, 2013
Recommend
Business Outlook

Pros

Free meal during your shift. The quality and integrity of the fresh ingredients are probably the best in fast food. Hourly wage is a about a dollar higher than the industry average. If you can survive the dangers and politics of working for Chipotle, you have the opportunity to earn a position with great pay and benefits.

Cons

I am young (20's) but this is still the most dangerous restaurant that has ever employed me. -Horrible burns from needlessly dangerous cleaning procedures. I would clean a 385 degree tortilla press with just a plastic wool scrubber. It would melt and I would inhale the smoke, every night. One night I was burned on my arm so bad I was shaky and nauseous. When I showed my managers they laughed and told me, "Welcome to the club," and then they proceeded to show off their burns. -You are expected to serve restaurant quality food with restaurant quality customer service without the tips. During spring break, aka 5 thousand dollar per day in sales, I would be lucky to make $5 in tips. Be prepared for people to leave all their trash on the tables without any kind of tip. Chipotle is high quality fast food, and the tips reflect that. -Raw meat is being handled by people that are either uneducated or just plain lazy (this includes management), and when customers complain about it, management simply offers to replace their meal. Raw meat has dangerous implications and the current procedures at Chipotle fails to make safety a priority, for their customers and employees. -During the training process, they push for employee accountability and loyalty, but in practice, the managers really just want you to shut up and do your job without questions. If you criticize procedure, then managers will label you as a complainer and make it their business to single you out for write-ups and fire you. -Lastly, if you are starting out as a crew member, they will squeeze as much out of you as possible. At the beginning, they promise that working for Chipotle is different and better than other fast food companies. These promises are mostly hollow and Chipotle fails to inform applicants of the all too common dangers that are entailed when working for them.

3.0
May 21, 2013
Recommend
Business Outlook

Pros

Its an okay environment to work in. If you're a hard worker management will recognize that and show their appreciation by giving you the days you request off and will work with you to create a schedule that works for you. Raises every 6 months if you meet or exceed the standard.

Cons

Petty drama and bad hiring resulting in coworkers who don't work or follow standard procedures.

Viewing 21385 - 21387 of 21,615 Reviews

Glassdoor has 22,119 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.