Chipotle reviews

3.4

54% would recommend to a friend

(21,617 total reviews)
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Scott Boatwright

54% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Mar 5, 2026

Crew Member

Recommend
Business Outlook

Pros

Easy to get hired – Many companies hire crew members without much experience. Flexible schedules – Good for students because shifts can be part-time or adjustable. Entry-level experience – Helps build customer service, teamwork, and communication skills. Team environment – You work with other crew members which can make the job enjoyable. Opportunities for promotion – Some companies promote crew members to supervisor or manager positions. Employee discounts – Many food or retail companies give discounts to staff.

Cons

Low pay – Usually near minimum wage. Physically demanding – Long hours standing, lifting items, or moving quickly. Busy and stressful shifts – Especially during weekends or peak hours. Dealing with difficult customers – Customer service can sometimes be challenging. Limited career growth in some places – Promotions may take time or be limited.

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Chipotle Response
1mo
Thank you so much for leaving a review. We truly appreciate your feedback and will take it into consideration.
4.0
Mar 5, 2026

Would recommend

Anonymous employee
Recommend
Business Outlook

Pros

fast-paced so it's over quick

Cons

Customers can be very difficult

4.0
Mar 5, 2026
Recommend
Business Outlook

Pros

free meal every shift — plug

Cons

Little to no tips Pretty strict corp rules (I.e. no nail polish allowed) Handling hot trays/items was not fun

Viewing 229 - 231 of 21,617 Reviews

Glassdoor has 22,121 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.