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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

289 reviews
4.0
May 18, 2022

Mixed Bag

Recommend
Business Outlook

Pros

I had an overall wonderful experience. My coworkers were great, I was offered lots of opportunities, and I grew professionally by leaps and bounds. I credit my time here with jumpstarting my career, and with the positive trajectory my career has taken since. If you have a good work ethic, and want to work long hours for fantastic pay, it can be a great environment.

Cons

I left because I was asked to spread misinformation around a particular product, and I wasn't comfortable with that on an ethical level. I shared my concerns with my immediate supervisors, perhaps too often over the course of several months. Those concerns were continually dismissed instead of acted on, and I experienced what I can now recognize as low-level retaliation. They made it very easy for me to quit, but I can't say if it was a case of a few bad apples or whether it was sanctioned higher up the chain of command.

2.0
Jul 28, 2020

Lots of Pros and Lots of Cons

Anonymous employee
Recommend
Business Outlook

Pros

The people by far is the biggest pro! Very intelligent, hard-working, and (mostly) cool/kind people worked at ClassPass. Health benefits are great and offices are beautiful. They also promote a healthy lifestyle which includes lots of free workouts!

Cons

Nepotism and favoritism is extremely prevalent. Some of the most hard working people and strong leaders fall by the wayside to people that the CEO and leadership team 'like' and hang out with outside of work. Very low pay and internal promotions are usually only a 1-2% increase. It is a good company to "grow" your career in terms of title. However, you will never get paid competitively at CP no matter what level you are at. You are asked to come on to the team and "believe in the mission" despite how low they pay. The mission was great but then COVID-19 happened. Also, do not plan on striking it big here in terms of stock. They don't offer competitive stock options anymore and most current, excelling employees were granted 'additional stock' at their annual reviews and never received it. In fact, all employees that were granted additional stock and then let go during COVID never received any of the additional stocks that they were granted over eight months ago.

1.0
Mar 4, 2020
Recommend
Business Outlook

Pros

Free ClassPass membership and free snacks

Cons

People who should not be managers get promoted into the role. CEO believes company is operating in a 'wartime' situation

Viewing 37 - 39 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.