Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"Great culture and values." ((in 29 reviews)); "The people on the team are great and always supportive." ((in 27 reviews)); "The benefits are good:" ((in 23 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 15 reviews)); "Leadership are great and bring people along with them and the vision of the company." ((in 10 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 23 reviews)); "The base salary is low" ((in 11 reviews)); "poor management" ((in 11 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 9 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 4 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

Skip to content Skip to footer

Notifications

ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

1.0

Apr 24, 2025

Do not work here if you're looking for long term growth

Mid market account executive

Recommend

Business Outlook

Pros

Great benefits, flexible time off, wellness stipend, wellness days

Cons

terrible commission plan, constant cuts in commission structure. Several lay offs. You are just a number to them.

5.0

Apr 23, 2025

Typical Sales environment with great people

Smb sales associate

Recommend

Business Outlook

Pros

Small 5-10 person teams Decent wages Good work life balance

Cons

Could be paid more base salary Consistently changing script Small number of POC

1.0

Apr 18, 2025

Save your time

Partner development representative

Recommend

Business Outlook

Pros

Unlimited PTO - that you usually can't take because the OKR's are unattainable.

Cons

- Very low pay. They cut the commission pay 3x in 2024, while increasing okr's - CFO Brian Fields - he just laid off 30% of the domestic sales force including the inbound team. Inbound team is now based out of the US. Brian's formula is in 2024 to reduce commission while receiving the same output. Then in 2025, he laid off 30% of payroll expense to show growth. This is to balloon the stock for IPO next year. He did the same at Groupon January 2023. - OKR's were so aggressive that 3 out of 8 team members hit OKR each month. When you don't hit your OKR you make < 2k a month in commission - I once interviewed for a promotion and a week after the interview, I was informed there's no actual position available due to lack of funding. - zero support for live partners. Support is outsourced and they provide generic links to live partners, instead of helping their unique issue.

Viewing 7 - 9 of 289 Reviews

Top companies for "Compensation and Benefits" near you

IBar

3.9★Compensation & Benefits

Jobs at ClassPass

Product Manager

São Paulo, São Paulo

View job

Senior Acquisition Marketing Manager (Fixed-Term)

Rio de Janeiro, Rio de Janeiro

View job

Product Manager

Rio de Janeiro, Rio de Janeiro

View job

Senior Acquisition Marketing Manager (Fixed-Term)

São Paulo, São Paulo

View job

Senior Software Engineer, Backend (Remote)

São Paulo, São Paulo

View job