Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"The people on the team are great and always supportive." ((in 27 reviews)); "Great culture and values." ((in 25 reviews)); "The benefits are good:" ((in 24 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 12 reviews)); "Leadership are great and bring people along with them and the vision of the company." ((in 12 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 25 reviews)); "poor management" ((in 11 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 10 reviews)); "The base salary is low" ((in 9 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 4 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

5.0

Jul 30, 2020

Amazing Place to Work

Global sales enablement manager

Recommend

Business Outlook

Pros

Great place to work with a very collaborative environment.

Cons

Not a lot of cons, but long hours and very high epectations.

5.0

Jul 28, 2020

Great place to work! I would happily go back!

Cx associate

Recommend

Business Outlook

Pros

The office I was at was beautiful. They provided great benifits including: free snacks, and the ability to work out using their app. Great coworkers and team leads! They gave severance pay after a mass layoff. They also tried keeping people around during covid a lot longer than I expected. So they are very commited to their employees.

Cons

They expected 110% from everyone at all times. To the extent that I felt I couldnt reach the high goals that were set. Things werent always communicated efficiently and in a timly maner.

4.0

Mar 5, 2020

New Hire Review

Cx associate

Recommend

Business Outlook

Pros

Unlimited cold brew and working from home on occasion is a plus.

Cons

Never fully informed when there are adjustments made to certain policies so you are left scrambling when customers ask about certain things.

Viewing 127 - 129 of 289 Reviews

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Jobs at ClassPass

Product Manager

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Senior Acquisition Marketing Manager (Fixed-Term)

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Acquisition & Lifecycle Marketing Manager

Senior Acquisition Marketing Manager (Fixed-Term)

São Paulo, São Paulo

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