Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"The people on the team are great and always supportive." ((in 27 reviews)); "Great culture and values." ((in 25 reviews)); "The benefits are good:" ((in 24 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 12 reviews)); "Leadership are great and bring people along with them and the vision of the company." ((in 12 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 25 reviews)); "poor management" ((in 11 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 10 reviews)); "The base salary is low" ((in 9 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 4 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

5.0

Sep 13, 2019

Positive and enriching work environment

Account manager

Recommend

Business Outlook

Pros

- Not only does Leadership care about the success of the business, they care a lot about employee happiness and company culture - Co-workers are supportive and motivating - If you're interested in growing your career, you can find it here (as long as you do the work yourself and put in the effort to find what's right for you) - The company is constantly evolving and improving. Nothing feels stagnant -- you're always on your toes which feels exciting.

Cons

- Wish there was more cross-functional bonding, collaboration, and brainstorming. There are so many incredible employees at this company on different teams - their differing POVs/experiences coming together will help improve our product! - More diversity and representation on the leadership level -- it's crucial to have different perspectives for a more open and inclusive environment.

3.0

Jul 29, 2019

Good, But Not For Me

Partner development associate

Recommend

Business Outlook

Pros

Great culture, amazing people, work isn't "that" hard, but in order to be successful you need to put your best foot forward every day. Sales is not for everyone!

Cons

HUGE sales team but everything else is bottle necked. For a 150+ person sales team, the company should have at least 20 people per account. It's not that. Start up culture can be overwhelming.

5.0

Feb 25, 2019

Great company

Anonymous employee

Recommend

Business Outlook

Pros

Very smart group of people

Cons

Growing quickly and changing org

Viewing 133 - 135 of 289 Reviews

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Jobs at ClassPass

Product Manager

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Senior Acquisition Marketing Manager (Fixed-Term)

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Acquisition & Lifecycle Marketing Manager

Senior Acquisition Marketing Manager (Fixed-Term)

São Paulo, São Paulo

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