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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

289 reviews
4.0
Mar 3, 2020
Recommend
Business Outlook

Pros

People are all willing to help out beyond their job scopes; coworkers are intelligent and always thinking of new ways to better the company for our users and partners. Everyone works hard!

Cons

Culture doesn't seem to be as close-knit as other companies; people are incredibly heads down and there aren't many company events to celebrate moments.

5.0
Mar 2, 2020
Recommend
Business Outlook

Pros

My team lead updates us on leadership decisions, the thought process, and always encourages questions. Very approachable leadership who genuinely care about who they hire.

Cons

A Con to some- there is a lot of figuring things out on the job, to other this is an exciting part of being at a relatively young company that's growing

2.0
Jan 10, 2020

ClassPass is a ticking time bomb

Recommend
Business Outlook

Pros

- ClassPass is a sexy fitness startup that still seems to have investors eating out of the palm of its hand, so it's an exciting time to be there. - Benefits include an essentially unlimited ClassPass membership, which means you can work out / take advantage of wellness perks for free. - The people are passionate, dedicated, and incredibly hard working. Some of my best friends and mentors to this day are people I met during my tenure at ClassPass. - Career experience is unlike any other. By the time I left I felt like I'd worked for 10 years and gotten an MBA.

Cons

- Studio partners hate ClassPass. Partner Devs are given unrealistic goals and pushed to the limit to sell to studios, who are misled about the product and brought on board with unrealistic expectations. Account managers have the most difficult job at the company. - Internally, all power has been consolidated under three men. Smart, admirable women who had been role models to so many have all been driven out and the "female-founded" tag has become meaningless. - There is no growth opportunity unless you are one of the chosen few favorited by leadership. Hard work, leadership, and dedication are not rewarded, and employees generally are not valued by management. - The company culture that once made ClassPass a great place to work disappeared with the incredible people who built the company and bowed out in the last two years. - Compensation is laughable.

Viewing 193 - 195 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.