Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"Great culture and values." ((in 28 reviews)); "The benefits are good:" ((in 26 reviews)); "The people on the team are great and always supportive." ((in 25 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 13 reviews)); "Great team, filled with smart hard" ((in 13 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 21 reviews)); "poor management" ((in 11 reviews)); "The base salary is low" ((in 9 reviews)); "Growth opportunities are good if you ask for them." ((in 4 reviews)); "Compensation felt low compared to NYC cost of living and comparable Glassdoor position listings" ((in 4 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

3.0

Jan 21, 2021

A fine job, but not flexible

Customer experience associate

Recommend

Business Outlook

Pros

Compensation, benefits including a ClassPass membership and technology provided by the company

Cons

The schedule is inflexible, difficult to take time off, work is repetitive

5.0

Jan 20, 2021

Amazing, fast-paced team

Corporate sales manager

Recommend

Business Outlook

Pros

Working at ClassPass for close to 2 years. A true meritocratic business where all voices are heard. Leadership are great and bring people along with them and the vision of the company. The way the business has responded to Covid has been best-in-class.

Cons

Very few so to speak of. Targets are stretching so require a lot of input and hard work, however are achievable and the company doesn't shy away from rewarding people for their hard-work.

2.0

Jan 18, 2021

Consider a better company

Anonymous employee

Recommend

Business Outlook

Pros

Fair compensation and benefits given.

Cons

Lack of diversity Culture of fear and bullying High attrition rate Lack of training for new employees No work life balance

Viewing 232 - 234 of 289 Reviews

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Jobs at ClassPass

Product Manager

São Paulo, São Paulo

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Senior Acquisition Marketing Manager (Fixed-Term)

Rio de Janeiro, Rio de Janeiro

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Product Manager

Rio de Janeiro, Rio de Janeiro

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Senior Acquisition Marketing Manager (Fixed-Term)

São Paulo, São Paulo

View job

Senior Software Engineer, Backend (Remote)

São Paulo, São Paulo

View job