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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

289 reviews
2.0
Jan 8, 2019
Recommend
Business Outlook

Pros

The interview process is easy and short. The training lasts about a week and is quite extensive on the company. The benefits are excellent and upper management tries to motivate employees with intensives and company outings.

Cons

Individuals are seen as a means to an end and disposable. If you do not perform, which about 50% of those in the position tend not too, you could be let go. If you are a top sales performer you will be seen as valuable and will have opportunity for advancement in the company.

5.0
Nov 7, 2018

Not sure why they hate!

Anonymous employee
Recommend
Business Outlook

Pros

Honestly - no job is perfect, but this one is pretty f'n great! Great benefits, that include fully paid insurance, 20 days of vacation, company equity (FOR EVERY EMPLOYEE), ClassPass Membership, travel and office swap opportunities, Bar Cart, fully stocked kitchen with snacks etc.. So what you have to come in and WORK, but co-workers in Missoula are all easy to get along with and helpful.

Cons

It's a big, growing company, the opportunities here are going to be what you make of them.

1.0
Oct 25, 2018
Recommend
Business Outlook

Pros

They do offer some events each year for employees, but the day to day is not about employees and their success but just looking good on financial reports.

Cons

The company puts very inexperienced people into leadership positions, due to the rapid growth recently. Plus they couple it with basically requiring you to work without breaks or lunch, due to the tracking metrics being so high and strict. The inexperienced managers don't know how to work with their people and are just bought in to the cult like culture of people obsessed with the company. You'll hit your metrics to 100% and then be told that's not enough and you're failing and could be fired. I've been working for 6 months and seen 10% of the staff be fired because they did not hit metrics a handful of times. The inexperienced leaders don't know how to encourage, drive, or train their team. They just gripe at people if they are not significantly over 100%. The inexperienced leaders do not know how to train or give good feedback.

Viewing 235 - 237 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.