employer cover photo
employer logo
employer logo

ClickSoftware

Part of Salesforce

Is this your company?

ClickSoftware reviews

3.9

73% would recommend to a friend

(310 total reviews)
avatar

Mark Cattini

94% approve of CEO

66% positive business outlook

ClickSoftware has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickSoftware employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

310 reviews
1.0
Oct 23, 2018
Recommend
Business Outlook

Pros

Free Meal. Free Birthday Celebrations with Cake.

Cons

1. Worst Management You will ever face in your life. 2. No option to move forward if you are not a boot licker, well it happens almost every where, but believe me Clicksoftware is a very special case. 3. You will be managed by a very average guy who do not have guts to take the blame even for their own fault. Well again it happens at most of the place but again believe me Clicksoftware is a very special case. 4. Finally if you do not match the competence required (ha ha ha) in order to survive in this company, you will find your self in such an awkward position where you will not be left with any words even to regret to yourself.

5.0
Sep 1, 2018
Recommend
Business Outlook

Pros

- Fantastic FSM offerings and the underlying IP - there are very few Enterprise Software offerings in the market that are as sophisticated as Click – super cool on the outside, very complex inside. Click demonstrates unparalleled thought leadership in the FSM space, some of the world's largest software behemoths look up to Click when to comes to Field Service. - Best part of being an Account Executive at Click are the customers/prospects you deal with on daily basis – they love the offerings and appreciate the (potential) value they get in return. That makes you want to appreciate your job every day. - Great colleagues who can go beyond call of duty to go get things done. Solution consultants at Click are world-class. - Click offers great flexibility for the right roles. Productivity and work-ethic are the important aspects, what you get in return is flexibility. - It’s true that Click went through some management changes in 2017. I can now say that there has been a massive cultural shift at Click – one that realises it's true strengths and the importance of team work. There is also more focus on customer success more than ever. I have been at Click for 2 years now, it's a great place to be.

Cons

- In my opinion, Click can broaden its offerings to pursue new areas/verticals to expand the reach. Company is aware of this is actively working on this. - Tackling complexities is complex - thats fundamentally inherent with any software that's designed to tackle some complex challenges. So a few things at Click can be complex - from sales cycles to implementations and beyond. This is not negative at all but you have to have the competence and the knack to navigate through the complexities at times. Probably not everyone is cut out to handle these roadblocks and find the most efficient path to success.

5.0
Aug 16, 2018
Recommend
Business Outlook

Pros

Experienced Executive Management team well poised to take us to the next level but who believe in having fun and maintaining a work/life balance on the ride.

Cons

While there is career opportunity at Click, and the CEO believes in internal promotions, employees are left to chart their own course, rather than having well-defined career paths

Viewing 49 - 51 of 310 Reviews

Glassdoor has 326 ClickSoftware reviews submitted anonymously by ClickSoftware employees. Read employee reviews and ratings on Glassdoor to decide if ClickSoftware is right for you.