Unstructured environement, when you have several thousands employees you would come to expect a smoother learning path and repositories.
All knowledge is stored on confluence with no hierarchy, no source of truths, no rankings of fiability, a bit of a "jungle".
Teams work in silo and armwrestling constantly with each other.
Unexperienced direct management, very operational, not people-oriented, not motivational nor aspirational.
Lack of vision, direction and purpose enablement.
Long hours, top down approach, ticketing system, very much a high-volume customer service kind of job, no corporate mobile phone nor monthly telecom subscription included, no reimbursement of broadband at home.
No consulting missions, nearly no client-facing time, very limited knowledge of client overall objectives or KPIs by salesreps. Very much a one-size fits all approach to everything.
Glitchy HR process with too many steps, tests not reflecting the actual job, which mean they lose a lot of excellent candidates along the process.
High attrition rates, focus on hiring junior workforce across the organisation.
In need of some topping up of employees yearly stock plans due to huge drop in stock value, which is also impacting yearly events.
