Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 286 reviews)); "fair just reasonable busy good pay" ((in 203 reviews)); "The culture and the people we work with are great" ((in 181 reviews)); "great international environment and people" ((in 174 reviews)); "The colleagues are nice and help you integrate quickly." ((in 108 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 203 reviews)); "Low salary and micromanaging heavy workload" ((in 147 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Bad manager" ((in 67 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

São Paulo , Guarulhos , Rio de Janeiro , Campinas , Duque de Caxias , Santos , São Bernardo do Campo , Louveira , Itaquaquecetuba , Cajamar , Brasília , Salvador , Goiânia , Queimados , Contagem , Barueri , Ribeirão Preto , Manaus , São José dos Pinhais , Curitiba , Itatiaia , Buenos Aires , Campina Grande do Sul , Triunfo , Fortaleza , Varginha , Serra , Jundiaí , São José dos Campos , Caraguatatuba

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,097 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jan 13, 2010

Disappointed with DHL

Station manager

Recommend

Business Outlook

Pros

Pros would be that hard work can move you up. Unfortunately that hard work is long stressful hours. They have good vacation plans for lower-level management.

Cons

I'm very disappointed with DHL and how the built up a market share so fast and then threw the brakes on causing $$Billions and many good, honest people their jobs. It's obvious that DHL could have been a competitor in the US domestic market, but.... for some reason they just kept loosing money. Management pushed change that they didn't even understand.

2.0

Dec 16, 2009

Bad company management.

Anonymous employee

Recommend

Business Outlook

Pros

The pay was relatively high for the menial job that I was doing. That was the only way that they coud keep people employed.

Cons

Terrible management. They have very little understanding of what is actually happening in the company. They ruined an entire town by firing 8,000 people because of their poor management skills.

2.0

Oct 31, 2009

Company has failed

Station manager

Recommend

Business Outlook

Pros

Initially DHL Express was a good company with solid management team and a quality non union courier base that provided premium international express service. The pay and benefits were decent and you could manage your group without too much interference from above as long as you made your goals.

Cons

Everything changed after 2003 with the acquisition of Airborne Express to gain a foot print in the US domestic market. Hours increased, goals and targets changed monthly...Communication to the front-line supervisors and managers became threatening and in some cases very secretive. Promotions and the review process became something of a joke and had more to do with favoritism than actual results. Courier base shifted to some unions and independent contractors as the DHL company trained couriers were laid off. Premium service suffered customers were lost.

Viewing 4030 - 4032 of 4,097 Reviews

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