Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 287 reviews)); "Good pay and self in charge" ((in 195 reviews)); "The culture and the people we work with are great" ((in 179 reviews)); "great international environment and people" ((in 177 reviews)); "Great colleagues and a big team to learn" ((in 119 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 207 reviews)); "Low salary and old technology" ((in 156 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What DHL Express locations have received the highest employee ratings?

Guarulhos , Campinas , Rio de Janeiro , Duque de Caxias , São Paulo

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Sep 7, 2008

Management has severely mismanaged controlled growth and surrendered to the whims of the European financial community.

Account manager

Recommend

Business Outlook

Pros

Close relationship with colleagues. Most employees are more than willing to help fellow employees and customers.

Cons

Uncertainty of future opportunities for employment in the U.S.

2.0

Sep 5, 2008

Working at DHL can be hazardous to your mental health.

Senior manager

Recommend

Business Outlook

Pros

Some of my co-workers are the best I've worked with and deserving of respect. DHL also honors the work / life balance overall. It is enjoyable working for a global company and being able to interact with persons from many different cultures.

Cons

Senior management is grossly incompetent. Upper management seems to be prone to believing and buying into high level assessments (BS) without delving into any sort of detail. The morale is extraordinarily low and can be a drain to live in day after day. There is little direction or knowledge of the company strategy so everyone goes around trying to do the best they can but often inadvertently run up against another.

2.0

Sep 2, 2008

DHL is crashing down ,crashing down, crashing down!

Business analyst

Recommend

Business Outlook

Pros

DHL had a decent recognition, and decent benefits. The recognition program was through a company called Cael. They say that they have temporarily removed this program due to budget issues. They currently have Cigna for medical, med life for dental and Spectera for the Vision.

Cons

DHL has not made any money in four years. The new CEO seems to have a plan of downsizing until they are profitable or until there is no more DHL in the US. There is a lack of communication between the different departments. People's opinions are not heard and people are gaining more and more responsibility with no pay.

Viewing 4081 - 4083 of 4,095 Reviews

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