Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "great international environment and people" ((in 179 reviews)); "The culture and the people we work with are great" ((in 169 reviews)); "The colleagues are nice and help you integrate quickly." ((in 113 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 102 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Work envionment and low salaries" ((in 152 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Underpaid with multiple extended working hours" ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

São Paulo , Guarulhos , Rio de Janeiro , Campinas , Duque de Caxias , Santos , São Bernardo do Campo , Louveira , Itaquaquecetuba , Cajamar , Brasília , Salvador , Goiânia , Queimados , Contagem , Barueri , Ribeirão Preto , Manaus , São José dos Pinhais , Curitiba , Itatiaia , Buenos Aires , Campina Grande do Sul , Triunfo , Fortaleza , Varginha , Serra , Jundiaí , São José dos Campos , Caraguatatuba

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,097 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

May 8, 2015

Not great

Customer service advisor

Recommend

Business Outlook

Pros

Training was enjoyable, good shift

Cons

Once you leave training, there is ZERO support once you hit the floor, when you ask for help, people seem really annoyed and don't want to help you, no consistency amongst agents/mgrs/leads when asking questions. Big emphasis on sales... which is a pain. You are not empowered to help customers

1.0

Mar 23, 2015

Great company if you are a "YES-MAN"

Anonymous employee

Recommend

Business Outlook

Pros

Great investment in people, great benefits

Cons

Don't even think about joining the company if you want to add value and bring different ideas.

1.0

Mar 5, 2015

helping our people grow-not

Anonymous employee

Recommend

Business Outlook

Pros

the other employees there

Cons

no respect for employees, sexual harassment in order to get day time shifts. management that is bias towards older people, black people and people of other ethnicity and genders. does not promote within. to many politics in order to rise instead of judging one by their work

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