Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 292 reviews)); "good pay and with incentives" ((in 198 reviews)); "The culture and the people we work with are great" ((in 182 reviews)); "great international environment and people" ((in 161 reviews)); "Great colleagues and a big team to learn" ((in 108 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 86 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

São Paulo , Guarulhos , Rio de Janeiro , Campinas , Duque de Caxias , Santos , São Bernardo do Campo , Louveira , Itaquaquecetuba , Cajamar , Brasília , Salvador , Goiânia , Queimados , Contagem , Barueri , Ribeirão Preto , Manaus , São José dos Pinhais , Curitiba , Itatiaia , Buenos Aires , Campina Grande do Sul , Triunfo , Fortaleza , Varginha , Serra , Jundiaí , São José dos Campos , Caraguatatuba

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,097 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Apr 8, 2026

Unstable team

Data management associate

Recommend

Business Outlook

Pros

Medical benefits. That’s all. Increment not really high with salary already low. No annual bonus. No 13 month bonus.

Cons

Unstable team. Team member resigned and no backup. Only getting backup when the person already go. Then no time to have knowledge transfer. All burden goes to senior associate. Need to juggle lots of works. Low salary leads to demotivation. Contract staff hardly get to transfer as permanent. Manager said they want to reduce headcount bcos of automation but the workload is still high. Poor stratergy. People burnout.

2.0

Mar 31, 2026

“Strong brand, but internal fairness and leadership consistency need serious attention”

Customer service

Recommend

Business Outlook

Pros

Good People/Emp. Colleagues on the ground are generally supportive and collaborative. Good medical/health coverage. Employee-focused initiatives (festive gifts, medical checkups, wellness programs) are genuinely appreciated. Fast-paced environment that builds endurance and adaptability

Cons

Perceived bias and favoritism in certain environments. Perception that recognition and opportunities may sometimes be influenced by relationships or visibility rather than purely performance-based outcomes Boundaries between professional and personal matters could be better respected in certain situations Salary increments are relatively low compared to workload and market expectations, and do not always reflect individual performance or increased responsibilities Performance evaluations can feel subjective and heavily influenced by individual manager perspectives rather than standardized criteria Inconsistent treatment and recognition of employees across teams Work expectations may increase without corresponding adjustments in compensation or recognition Limited work-life balance in certain functions

4.0

Aug 27, 2025

Resilience and Growth in a Demanding Role

Sales manager

Recommend

Business Outlook

Pros

It's been a great opportunity for growth, as the work is both rewarding and challenging

Cons

Need to stay on your toes & not to make the wrong career decisions

Viewing 109 - 111 of 4,097 Reviews

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