Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 287 reviews)); "Good pay and self in charge" ((in 195 reviews)); "The culture and the people we work with are great" ((in 179 reviews)); "great international environment and people" ((in 177 reviews)); "Great colleagues and a big team to learn" ((in 119 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 207 reviews)); "Low salary and old technology" ((in 156 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What DHL Express locations have received the highest employee ratings?

Guarulhos , Campinas , Rio de Janeiro , Duque de Caxias , São Paulo

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Sep 4, 2025

Great

Manager

Recommend

Business Outlook

Pros

Great pay great flexibility great

Cons

No cons great job great

1.0

Jul 16, 2025

Do not apply there

Field sales executive

Recommend

Business Outlook

Pros

No pros there, only cons

Cons

Terrible commission plan. Zero flexibility, micro managing is at the highest level, management needs to be coached on how to manage. US field sales needs to be gutted and restructured with new management. They waste so much time doing one on ones, ride days, quarterly business reviews, redundant meetings and so on, leaving time for no real work. They care more about employee opinion survey because management bonuses are based on it. They DO NOT care about people. If you have a suggestion and they get offended, they will retaliate.

1.0

Jul 14, 2025

It's a Job

Driver

Recommend

Business Outlook

Pros

Pay if you are not on the layoff list

Cons

Supervisors and the union are awful

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