DHL reviews

3.8

72% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 23, 2023
Recommend
Business Outlook

Pros

none that I can think of

Cons

Forces OT No lunch yet time still taken

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DHL Response
2y
Hello, We're truly sorry to hear about your negative experience as a Driver in Denver. It's disheartening to learn that you felt forced into overtime without proper breaks. We want to assure you that we have clear rules in place regarding overtime, and we take this matter seriously. Your feedback is crucial, and we deeply regret any inconvenience caused during your time with us. We're committed to investigating what happened and addressing such issues to create a healthier work environment. Thank you for bringing this to our attention, and we wish you success in your future endeavors. All the best to Denver! Your DHL Team
1.0
Oct 23, 2022

Run!

Recommend
Business Outlook

Pros

Learning experience, coworkers, fast-paced environment

Cons

Hour's change, communication, lack of support

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DHL Response
3y
Hello, Thank you for taking the time to share your feedback with us. As an HR generalist you probably were aware of our strategic goal to be an Employer of Choice, which probably resulted in your positive comments on the learning experience, the good work environment with your peers. We regret that this was overshadowed by the lack of support and misses in communication. We are working on improving these topics with the use of all the available technologies and through innovative solutions and organization. Good luck with your future endeavors, Your DHL Team
2.0
Nov 30, 2021
Recommend
Business Outlook

Pros

The hours and pay we’re great. You’re making 15 an hour and working 10 hour shifts. You basically work alone with exception of having to be a team when the belt machine is on. Once you figure out what you’re doing, everything is easy.

Cons

You’re on call so I hope you don’t have any plans because you have to be ready whenever they are. You don’t have a set schedule, you don’t know when you’re leaving because you can only leave when you are done for the day. If your manager doesn’t have the papers to sort the packages done on time, then you have to wait for extended amounts of time. It’s very unorganized. The warehouse I worked at was very small so we didn’t get many machines to help with the work therefore, everything was done by hand. You’re on your feet the entire time you’re there, there isn’t a set lunch time. On some days, you don’t even have time to take a break and eat lunch because there is so much work to do. I quit after a month of working there.

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DHL Response
4y
Dear colleague, Thanks for dropping by here on Glassdoor and leaving us your valuable feedback. Unfortunately, it is not as good as we would like it to be, but that's another reason to take it into account for the planning of further improvement actions. A good work-life balance must also include reasonable schedules and work plans. There are situations of higher workloads, especially in moments of peak seasons, yet this should not affect the needed balance that employees deserve. We are working hard through these exceptionally difficult times to make our core mission a reality, connecting people, improving lives, and this has brought challenges that put pressure on the operation, however it's because of the hard work of our workers and leaders that we have accomplished so much! Also, open communication should be fostered throughout the company, and unsupportive and isolated work environments shouldn't be promoted. We sincerely thank you for the work done during your time with us, all the best in your future projects. Warm greetings, Your DHL Team
Viewing 37 - 39 of 3,340 Reviews

Glassdoor has 6,443 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.