DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 4, 2025

Work life balance

Recommend
Business Outlook

Pros

Free health insurance. That’s it.

Cons

The job signed a union agreement and since then, employees feel punished whether you wanted the union or not. Mandatory work 7 days a week. They force you to come in on your scheduled off days and threaten write ups if you don’t. They don’t care about your families, other jobs, your school schedule. They now give 1 day of bereavement for grandparents, step siblings and step parents. They only make “newer” employees work mandatory OT. I’m considered new and I’ve been here for over 4 years.

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DHL Response
1y
Dear colleague, Thank you very much for taking the time to provide us with your feedback. It's a pity that your rating isn't positive. Our goal is that you feel respected and valued by us and that we are an employer of choice for you, in good times and in difficult times, especially if you have been with us for so long. How you are treated greatly impacts how you manage your emotions. It is critical to encourage management to reduce feelings that can harm employee well-being and performance. We recommend contacting your manager or HR department and sharing your experiences or suggestions for improvement. Thank you for being part of our DHL family and your efforts to make our company the world leader in logistics. Warm greetings to Hebron! Your DHL Team.
1.0
Apr 2, 2025
Recommend
Business Outlook

Pros

Chill environment, easy, overtime, food

Cons

When overtime is there it’s 7 days a week, when it’s not there it’s barely getting 40. Bad pay and max $22 after 3 years

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DHL Response
1y
Dear Colleague, Thank you for taking the time to rate us as an employer. We’re pleased to hear that you find your job manageable and appreciate the work environment, the food, and the opportunity to work overtime. However, we regret to hear that the overtime felt excessive and undervalued. There are ways to make even a monotonous job more engaging, such as introducing small changes to your daily routine, taking on additional responsibilities, or learning new skills. Alternatively, we encourage you to have a conversation with your direct supervisor to explore opportunities for growth and improvement internally. Thank you for your continued dedication, Your DHL Team
1.0
Mar 29, 2025
Recommend
Business Outlook

Pros

Not really much but the vacation but they never let you use it all

Cons

Terrible management workplace bias inconsistent hours

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DHL Response
1y
Dear colleague, Thank you for your input. We are sorry to hear that your experience at our site in Boone has been far from satisfactory until now. Being a reload worker is a physically demanding position and is important to our business operations. Among our ranks, there is a desire to continuously improve every part of our organization, including the routes and work distribution. It's common for professionals to feel overwhelmed at work if they face unrealistic expectations from their supervisors. Without the ability to set reasonable boundaries, establish priorities, and maintain a healthy work-life balance, it can be challenging to foster success in your role. We can't do this without your help, so we rely on our staff to come forward with constructive criticism and improvement feedback. Please contact your manager or HR colleagues to discuss these issues. Nevertheless, thank you for all your hard work and effort so far. You make a difference by connecting people and improving lives! We wish you and your loved ones all the best! Your DHL Team.
Viewing 136 - 138 of 3,348 Reviews

Glassdoor has 6,458 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.