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      DHL

      Engaged Employer

      DHL reviews

      3.8

      72% would recommend to a friend

      (3,348 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

      Reviews by job title

      3K reviews
      3.0
      Jun 25, 2024

      Good culture

      Finance analyst
      Recommend
      Business Outlook

      Pros

      Good culture. Friendly environment. Events

      Cons

      Low salary. Promotion rules are not clear

      avatar
      DHL Response
      2y
      Hello, We're proud to hear about your positive experience with our company culture, friendly environment, and events. It's gratifying to know these aspects of our workplace left a lasting impression on you. Your feedback on salary and promotion rules is invaluable. We take your concerns seriously and are committed to improvement. We're actively reviewing our promotion policies to enhance transparency. While this change comes too late for your tenure with us, we believe it will benefit future employees and contribute to a fairer work environment. We appreciate your candid review. Your insights help us grow and refine our practices. Although you've moved on, know that your contributions and feedback continue to shape our company for the better. We wish you the very best in your future endeavors. Warm regards, Your DHL Team
      4.0
      Jun 23, 2024

      Good but watch out

      Operations manager
      Recommend
      Business Outlook

      Pros

      Great benefits Warehouse community us good

      Cons

      Shift times Employee appreciation Time off

      avatar
      DHL Response
      2y
      Hello, Thank you for sharing your experience from your time with us in Mississauga. We're pleased to hear you appreciated our benefits package and found a positive community in the warehouse. Your feedback on shift times, employee appreciation, and time off is valuable. We're always looking to improve our work environment and will take these points into consideration as we continue to refine our policies. We strive to create a balanced workplace that values both productivity and employee well-being. Your insights help us identify areas where we can enhance our support for our team members. We appreciate your contribution during your tenure and wish you the best in your future endeavors. Your DHL Team
      3.0
      Jun 20, 2024

      Good job…depending on your supervisor

      Shipping clerk
      Recommend
      Business Outlook

      Pros

      Decent pay/benefits. It’s fine if you can deal with lifting heavy boxes, repetitive motions, and it being hot in the summer/cold in the winter. Will definitely learn the ins and outs of the shipping process…great if you want to move up in the company as DHL offers many opportunities for growth and will always look to promote from within first. Go to work and do your job. Express interest in moving up and they are willing to work with you.

      Cons

      I didn’t realize when I accepted this role but Clerks are still expected to be material handlers as well…they post this role as ‘administrative’ which it is, but the work is NOT 100% administrative/office. You MAY be pulled to the warehouse floor…How often you’re working on the floor varies by site AND by supervisor (for example: my supervisor put me on the floor as a material handler majority of my shifts, while other supervisors didn’t require their clerks to double as material handlers at all. Those clerks only went to the floor to ensure orders were ready to ship or to do research…as is the clerks job). So you’re supervisors dictate what type of work you’ll be doing day-to-day, and can change your job duties as they see fit. This isn’t a huge con if you are used to material handling in any capacity…but if you read the current Shipping Clerk job description (as of 2024) and are under the impression that this is mostly an administrative job, it may or may not be…it all depends on how your DIRECT supervisor feels…

      avatar
      DHL Response
      2y
      Hello, Thank you for sharing your feedback about your experience with our company. We truly appreciate your honest review and value your input. We’re thrilled to read that you found our pay and benefits decent and that you see opportunities for growth within our company. It’s our mission to provide competitive compensation and foster a supportive environment where employees can thrive and develop their careers. We understand your concerns regarding the expectation for clerks to handle materials and the variability in job duties depending on the supervisor. While our clerks have administrative responsibilities, there are times when they may need to assist on the warehouse floor. Your feedback is invaluable, and we will forward it to the responsible persons so they can review and refine our job descriptions to ensure they accurately reflect the role's responsibilities. Clear communication and consistent expectations across all our sites and supervisors are priorities for us. We acknowledge that variations in job duties can occur, and we are committed to improving consistency and clarity to enhance the overall employee experience. Thank you once again for sharing your thoughts and experiences. We wish you the very best in your future endeavors. Best wishes, Your DHL Team
      Viewing 160 - 162 of 3,348 Reviews
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      ReviewsDHL reviews

      Glassdoor has 6,459 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.