DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Apr 29, 2024

ok

Recommend
Business Outlook

Pros

Solid company with no default risk

Cons

The company leadership is not as advertised

avatar
DHL Response
2y
Hello, Thank you for sharing your feedback here on Glassdoor. We appreciate your honesty. We are glad that you found our company stable with no default risk. Maintaining a stable and reliable organization is a priority for us, and we strive to provide a secure working environment for our employees. Unfortunately, you did not have a positive experience with our leadership. We expect our leaders to be role models for employees. We take this feedback seriously and are committed to fostering transparent and effective leadership within the company. We strive to ensure our leaders have the knowledge and professionalism to effectively lead and support our teams. We provide ongoing training and development opportunities for our leaders to enhance their skills and professionalism. We wish you all the best for your future. Best regards, Your Deutsche Post and DHL Team
1.0
Apr 25, 2024
Recommend
Business Outlook

Pros

Very good colleagues and customers

Cons

No work life balance. No accountability from senior management team.

avatar
DHL Response
2y
Hello, Thank you for taking the time to rate us as an employer. We regret that your experience as a Senior Operations Manager in Singapore has not been entirely satisfactory. We apologize for any challenges you faced regarding work-life balance. We understand the importance of maintaining a healthy balance between work and personal life, and we continuously strive to improve our policies and practices to support our employees in achieving this balance. We also acknowledge your feedback regarding accountability from the senior management team. Accountability is a critical aspect of effective leadership, and we are committed to fostering a culture of accountability throughout the organization. We are actively working on strengthening our accountability measures and ensuring that our leaders lead by example and uphold our corporate values. However, we were all happier that you had good colleagues and customers. We believe that having supportive colleagues and satisfied customers are key aspects of a positive work environment. Thank you again for sharing your thoughts and suggestions. We wish you the best in your future endeavors. Best regards, Your DHL Team
Viewing 181 - 183 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.