DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
5.0
May 17, 2025

A1 Training Center

Recommend
Business Outlook

Pros

Patient, compassion, caring, kind, knowledgeable, understanding, shows abundance of empathy with compassion and love for the job that they are doing while training. This training center is above all training centers that I’ve ever experienced. I have never been or worked for a company where from the manager to the supervisor to the training, instructor, and everyone who they introduced me to went above and beyond to stress, safety, and knowledge of the job that they applied to do. The love that the instructor showed for her job was above and beyond belief. The compassion she had for it doing what she did her name is Miriam, she taught the class and she made this class so fun her interaction with her students. I will call myself a student because she taught me a lot about the expectations of DHL and then she introduced me to the person who we’re going to do the training on the forklift, whose name is Aubrey. I can’t say enough about this young man the empathy in the compassion that he showed for me brought tears to my eyes because I wasn’t expecting someone to cure for their job the way that he did and that and put things that he showed me as I write this I want to say thank you to all of the leaders of that training center at DHL And I am not sure but I think the main lady name was Gina. She was the manager if you wanna go to a training center where you are going to be truly taught the job and the correct way this is definitely the place to be. I can’t say thank you enough for the compassion and empathy That these people have shown me. It is truly amazing. They definitely deserve five stars and there is no cons for this review

Cons

There is nothing I can say bad about DHL Training Center. I haven’t worked on the floor yet but the way my training is going I’m expecting great things

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DHL Response
1y
Dear colleague, Wow, thank you so much for your amazing 5-star review! We are thrilled to read about your positive experience at the A1 Training Center in Fort Worth. It’s heartwarming to know that the trainers made such a lasting impression on you and that their compassion and dedication stood out during your training. Thank you for mentioning this. We take pride in creating a supportive and engaging environment, and it’s great you felt that firsthand. We are excited to have you as part of the DHL family and can’t wait to see you thrive on the floor. Thanks again for sharing your experience. Good luck to you! Best wishes, Your DHL Team
5.0
May 16, 2025
Recommend
Business Outlook

Pros

Flexibility and great work culture

Cons

Sometimes the HR process could take time

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DHL Response
1y
Dear colleague, You make us glow with pride receiving your remarkable 5-star rating. We are delighted that you love to work with our big yellow family. Reading your review gives us confirmation that we are doing a good job of taking care of our employees and appreciating them very well. Thank you for your effort and for being part of our big DHL family. Your DHL Team.
4.0
May 16, 2025
Recommend
Business Outlook

Pros

Business is always trying to stay at the cutting edge. Fulfilling and great place to learn to grow career.

Cons

Folks don't typically leave so progression opportunities can get limited.

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DHL Response
1y
Hello, Thank you for sharing your feedback. We are striving to improve our management organization. Reaching innovation is a key challenge for any business in a competitive market. However, often the best source of innovation is actually within the company itself – the employees. Everyone is different and we know that. It’s not about changing who people are, but encouraging and helping them to be the best versions of themselves, sharpening their strengths while understanding where they can advance. That is why your input is so valuable to us. Thank you for your dedication and loyalty during the time you spent with us, all the best for your future projects. Warm greetings, Your DHL Team.
Viewing 196 - 198 of 3,348 Reviews

Glassdoor has 6,457 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.