DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Sep 28, 2023
Recommend
Business Outlook

Pros

Free lunch on 1 day of the week. will hire anyone.

Cons

Some supervisor don't care unless you report it. Most people there hate it. Holiday months forced 12hr shift. Most people young are all getting at each other, no professionalism.

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DHL Response
2y
Hello, Thank you for taking the time to share your feedback with us. We appreciate your honesty and regret that your experience at our Whittier location did not meet your expectations. Your concerns about the work environment, overwork, and lack of professionalism are noted, and we take these matters seriously. We are continuously working to improve our workplace culture and conditions, including addressing issues related to supervisor support and staff interactions. Your advice on balancing work and personal life, along with holiday incentives, is valuable, and we are actively looking into ways to enhance our employees' experience during these times. We understand the importance of a supportive and positive workplace, and we are committed to making meaningful changes based on your feedback. Thank you once again for bringing these concerns to our attention. We wish you the best in your future endeavors. Your DHL Team
2.0
Sep 25, 2023

Micromanagement

Recommend
Business Outlook

Pros

Job security, benefits, a lot of snacks

Cons

Micromanagement, stressful, favoritism, overworked underpaid lack of training

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DHL Response
2y
Hello, We appreciate that you took the time to leave a review. We are very sorry that you are not satisfied with DHL. Favoritism and unprofessional behavior have no place in our company culture. We are committed to fostering a respectful and supportive work environment for all employees. We understand the impact that such negative experiences can have, and we deeply regret that you had to endure them. We want to assure you that we will take appropriate action to rectify any wrongdoing and prevent similar situations from occurring in the future. On another note, we appreciate you highlighting some positive aspects of working for our company: job security, benefits and snacks. Job security is essential to us, and we strive to create a stable and reliable working environment for our employees. We send you our best wishes and all the best for your professional and private future. Your DHL Team
1.0
Sep 12, 2023
Recommend
Business Outlook

Pros

Benefits are ok. Getting the experience maybe with no experience starting. They will definitely take a chance on anyone

Cons

Management is not the greatest

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DHL Response
2y
Dear colleague, Thanks for sharing your thoughts. We appreciate your honesty about your experience as an Air Export Gateway Agent. We're glad to hear you've found some value in the benefits and the opportunity for gaining experience. We take your feedback on management seriously, and we're committed to continuous improvement. It's essential for us to create a positive work environment. We encourage you to connect directly with your supervisor or HR to discuss specific concerns so we can address them together. We value your dedication and want to make your time here as rewarding as possible. Thanks for being part of the team! Your Deutsche Post and DHL Team
Viewing 199 - 201 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.