DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 12, 2022
Recommend
Business Outlook

Pros

Good company to work and Medical insurance is included either parents/in laws

Cons

Base salary is 80%,Remaining is bonus which we have targets and based on performance we get more than 20% but still other companies given better pay

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DHL Response
3y
Dear colleague, Thanks much for your review and all the insights re the pros and cons in our company. It is really interesting to read that you value especially some of the offered benefits. At the sam time you are referring to our salary structure where you see improvement. We are aware of this and are working on solutions to satisfy our employees especially in hard to fill jobs. Thanks again for your openness. Your Deutsche Post & DHL Team
2.0
Aug 10, 2022

Good Company, Horrible People.

Anonymous employee
Recommend
Business Outlook

Pros

I’ve learned a lot at this job that helped position me for an Elevated Opportunity at a different company.

Cons

When being trained the trainers complain about their training experiences. I’ve been told “I had to learn everything on my own” and “It’s Not My Job To Train you, Just Watch me”

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DHL Response
3y
Dear colleague, Thank you very much for taking the time to provide us with your feedback. It's a pity that your rating isn't positive. Our goal is that you feel respected and valued with us and that we are an employer of choice for you, in good times and in difficult times, which was not the case at your site in Palmetto. The way you have been treated influences how you manage your emotions. Our business success depends above all on the commitment and know-how of our employees. Management must be encouraged to reduce feelings of dehumanization within the organization. That is a concern to us and something we will investigate. We recommend that you discuss with your HR colleagues the topics you believe can be optimized to contribute to a better working environment and well-being. Topics must be discussed before optimization can begin. Your team spirit and dedication have helped put us where we are today: strong enough to face the future together. Stay safe, and let us know how we can help if you need support. A warm greeting to Palmetto! Your DHL Team
3.0
Aug 8, 2022

Disappointed

Recommend
Business Outlook

Pros

Good benefits. Hybrid work. Pay is ok.

Cons

Onboarding is not good at all. It took days to have access to their learning platform. Bad communication. Hostile emails. Would call people out in front of the whole team.

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DHL Response
3y
Hello, Thank you for taking the time to write this review and evaluate us. We're glad you had the option of working from home and that the pay was adequate. We apologize that you believe our onboarding is inadequate and that management communication could be improved. That concerns us, and we will look into it because we believe they must do their job well so that you can work well as well. No manager is perfect, and stress can bring out the worst in people. Communication is the act of giving, receiving, and sharing information, which includes talking, writing, listening and reading. We apologize for your negative experiences with our company in this regard. Thank you for your commitment and loyalty during your time with us. Best wishes Your DHL Team
Viewing 229 - 231 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.