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      DHL

      Engaged Employer

      DHL reviews

      3.8

      72% would recommend to a friend

      (3,348 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Jan 25, 2022

      Great Company

      Supervisor
      Recommend
      Business Outlook

      Pros

      -Excellent benefits - Revamped PTO and Personal Days

      Cons

      - Training of supervisors can use some improvement.

      avatar
      DHL Response
      4y
      Hello, We are deeply thankful for this 4-star rating! Your input makes a difference us proceed on the correct track regarding the positive perspectives merely highlight particular, we are happy to know that you enjoyed the work with DHL. We work continuously to offer our employees additional benefits. In our opinion, this is an important form of appreciation. We are pleased that you have received it so positively and have been able to use it to your advantage. We offer employees and managers a comprehensive catalog of further education and training opportunities. This ranges from a basic portfolio for all, to specialized training to meet the specific needs of the division or function involved. Further education and training programs are available to all employees provided that they have a permanent employment contract. Focus areas incorporate life-long learning and preventive wellbeing programs to secure employees’ execution and inspiration, as well as individual advancement plans with suitable measures and preparing. Your feedback allows us to continuously improve, which is why we value it so much. Recently we have already worked intensively on some of the topics you mentioned to increase employee satisfaction Thank you for your dedication and loyalty during the time you spent with us, all the best for your future projects. Your DHL Team
      5.0
      Jan 20, 2022

      Great Place to Work

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Makes sense why DHL was rated #1 Best Place to Work

      Cons

      Large organization, still some politics at play with male fragility

      avatar
      DHL Response
      4y
      Dear colleague, We look forward to your 5-star rating. Thanks a lot for this. It is so nice to read your comment that we are "#1 Best Place to Work". The employee satisfaction of the DPDHL Group is measured by the annual employee survey. As an employer of choice it is essential for us to give all employees worldwide the opportunity once a year to give feedback on their working environment in a structured and anonymous manner, thus contributing to the continuous improvement of the direct working environment and the corporate culture. The employee survey enables us to enter into a targeted dialogue with our employee groups on site and to plan and implement improvement measures with them based on the feedback given, as well as to maintain a sustainable management of employee commitment at Group level. The resulting corporate success of the past year speaks for itself. We are united by a common culture of discipline, flexibility, and co-operation that makes us unbeatable. Your DHL Team
      1.0
      Jan 13, 2022

      Mismanagement at its finest

      Customs entry writer
      Recommend
      Business Outlook

      Pros

      Benefits are pretty decent considering.

      Cons

      Poor management that cares very little about the people. Staff was close to 400 in 2011 now done to less than 200 if that. Will work the crap out of you then say you need to push yourself. No accountability from management or anyone in leadership. Mandatory overtime and furloughs happen often.

      avatar
      DHL Response
      4y
      Dear colleague, Thank you very much for sharing your feedback with us through this review. In DHL, we strive to provide our employees with the best conditions and remuneration to make them feel valued with us. We regret that you felt that the management did not have an open ear for employees. We are always looking to improve our organization in terms of employee feedback and we invite you to make suggestions for improvement. An open and transparent discussion is important to us. Each employee should receive a remuneration that is tailored to his or her work. We are sorry that you felt your remuneration was unfair. We would be happy to talk to you again personally and learn more about your situation. Feel free to contact your human resources department and share your experiences/ suggestions for improvement with them. Now, more than ever is the time to support and take care of each other. We are here for you. Your Deutsche Post and DHL Team
      Viewing 250 - 252 of 3,348 Reviews
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      ReviewsDHL reviews

      Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.