Deel reviews

- Arrogant and dismissive leadership not just with employees but also with customers. - Focus on short-term gains over long-term client satisfaction. If a customer doesn't generate immediate revenue, their experience and satisfaction are disregarded. - Unfair blame placed on Customer Success Managers (CSMs) with little support. They are underpaid and often unfairly criticized for problems beyond their control. - Disorganized and stressful work environment - Product training is minimal, yet AE’s are expected to sell products that are sometimes not even available. - Abrupt quota increases halfway through the quarter (e.g., 140% increase on week 6 in Q2 2024 blamed on a “RevOps Mistake”) - High employee turnover (average tenure of 0.5 years according to LinkedIn) indicating a severe retention problem - Frequent changes in CSMs damaging customer experience. I had clients who had 3 different CSMs in less than a month. - Additionally, the company is rife with internal politics, which further complicates the work environment and adds to the stress. Leadership is oblivious to the long-term consequences of their toxic management style.

Literally everything. Nothing positive about this place. The culture is beyond toxic, they play favorites with their account executives. This is the only sales organization that I’ve been a part of that doesn’t evenly distribute leads among their reps. It is not a fair round robin of inbound leads; instead, they give their top reps 20 inbounds a week and their least favorite reps 5 inbounds a week. The managers don’t know what they’re doing. They have no experience being managers, or they have experience being managers and don’t know the Deel product well at all so they’re actually the least helpful people ever and don’t even help you develop your sales acumen. The management here lies and denies every concern that is ever brought to their attention and couldn’t care less about their employees. They mass hire and mass fire people with no regard for how it affects their employees’ lives. They also keep bringing on new products to sell with no training on how to sell them and they just throw you into the deep end and expect you to succeed somehow. Everyone’s mental health here is absolutely deteriorating, and the only reason any reps are still there is because they are willing to sacrifice their mental health so their options can vest. Upper management is beyond toxic here - they pretend like they care and like they’re listening, but they don’t care about you and fired so many people last year with no warning and no PIP. Absolutely awful toxic culture. Avoid this place at all costs.