Deel reviews

4.4

87% would recommend to a friend

(1,998 total reviews)
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Alex Bouaziz

92% approve of CEO

84% positive business outlook

Deel has an employee rating of 4.4 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Deel employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Feb 24, 2022

Hypergrowth is all that matters

Anonymous employee
Recommend
Business Outlook

Pros

Deel is nowhere near as good as the reviews here would make you believe. Notice how none of the good ones have much detail. My impression after over a year and lots of asking around other employees / contractors about their thoughts / situation is that they're short 5-star reviews with little thought behind, coming from people without business experience (they may have some work experience, but not business). - Fully remote, flexible time off, people are friendly, and if you ever dealt with painstaking, awful company systems, you'll be happy to know Deel's systems are about as good as it gets. Well-thought-out and they stay out of the way. - If you rate things 5 stars when there's "nothing to complain about," then Deel will likely be enjoyable for you. They go to great lengths to say pretty words to make people feel cared for and like everything they do is right. Taking everything they say at face value and without second thoughts makes you *feel* good about the company and the job. - Having an "I don't care" attitude, will let you have a pretty comfy job (though at the expense of growth inside the company), which is why I'm still staying with them. You will need to perform well without effort to make this work, though. If you're not used to being a top performer with ease or have trouble saying no to people, this point is invalid. - The company culture is love it or hate it. Teams are constantly hyping and congratulating themselves for doing their job. It's like kindergarten in that "Yay! We're the best! You can do it!" type of attitude. People are just "nice." It can come off as an echo chamber and dishonest, so it's up to you if this is a pro or not.

Cons

Hypergrowth is all that matters to Deel right now. Everything else is an afterthought. This affects the company negatively in a number of ways. Most people will ignore this just because they won't get fired over it, so it doesn't matter in their heads: - Little respect for personal time. They'll call you on a free day if they miscalculated the workload that day. This was a bigger issue before, when we would have 300 cases waiting days to get an answer. After mass hires, we now have days when I can watch movies in between cases because of low volume. Expect lay-offs in the future. - Procedures are a mess, and there are changes nearly every day. Sometimes big ones that take half an hour to go through, and with little to no documentation. This means you're often unsure what to do, when you ask nobody is sure either, and if you make a mistake you get punished for it. - Everyone frequently tries to get around our bad procedures and when management notices, the answer is to turn the behavior into a punishable failure rather than improve the flow. - Our product has a constant stream of bugs, recurring issues with the service that have been there since before I joined, and products / services that are released half-finished or with a lot of limitations, resulting in pissed clients and no way to help them. - "Branding" is not about showing our strengths, but rather pretending it's all perfect and there's nothing wrong. People are punished for even SUGGESTING to a client that there might be something wrong with a part of the product. Honesty is discouraged if you want to help customers. - We keep bringing up compliance as a focus, but the legal team is severely inconsistent in their answers. Also, if you give us a 1-star review in TrustPilot we'll bend the rules and throw you a bone, so you change it to a 5. - Deel localizes payments, which means you'll be paid less for doing the same or a better job if you're in what they consider to be a low-cost country, and will never see a high enough salary if you're based in a higher-cost region because the cheaper hires bring the rates down. - Growth inside the company is an illusion. Us cheaper hires get promoted to save money, so everyone feels like growth is possible, but from a career standpoint you could be getting more money for the same work elsewhere. - As an aside, make sure you negotiate your salary. Most people don't, and many are getting less after a promotion than I was getting before being promoted, even through we're from the same region. - Finally, the hyper growth means investors keep demanding more, unreasonable things, so the job gets harder as time goes on, but your pay stays the same because a higher valuation doesn't mean more wealth for employees. Add the recent mass hires and you bet they'll make the job more strict as they eventually need to scale down.

1.0
Nov 16, 2022

Working here comes with a steep price tag

Anonymous employee
Recommend
Business Outlook

Pros

Some decent pay depending on where you live.

Cons

Ever since I resigned at Deel, I've had several people reach out to me who have either been current employees or in the midst of deciding whether or not to accept a job offer there. They've all reached out about the same thing - what my experience there was like and if it was as bad as they've heard it is (if they're still interviewing) or if I also noticed red flags and they're not going crazy (if they're current employees). That alone should speak for itself. It's frustrating to see a company that has a good product to offer have such a dark reality to it when it comes to employee experience. The pattern is always - people find out about Deel through their LinkedIn posts, see their market presence booming, get excited about the "rocket ship" and apply, just to start working and realize it's a miserable experience. Having worked on their sales team and having lots of prior experience in sales, it's painfully obvious that not only did they not structure the territories well, but they also drastically over-hired. If you end up working in the North American team, you'll only be allowed to prospect in the US and Canada and in companies with specific criteria. The problem then is with the amount of new sales people they hire. It should be obvious but there are only so many companies in North America that exist that fit your territory parameters so eventually, the sales reps run out of companies they can prospect without knocking on the same doors over and over and yet are still expected to meet the extremely high quotas. I've seen the comments that Deel responds with to other reviews here and it's the same general narrative the management team has. They find a way to spin it so that it becomes the rep's fault for "not being cut out for this rocket ship" or that "Deel Speed isn't for everyone". The reality is that the numbers don't lie. Fixed number of accounts to prospect + exponential increase in reps to cover the same territory = less chance of you hitting quota over time. It's also alarming to see how they respond to negative reviews that raise concerns regarding the employees' mental health being an afterthought. They chalk it up to learning as they go, not everything is perfect, and building the rocket ship as they fly it. The fact that's still the same narrative after months of people raising the exact same concerns just screams that their responses are exclusively a PR strategy. Managers will also gaslight reps into thinking that it's normal to not eat or sleep until you meet quota regardless of macro-economic situations and market changes. I wouldn't be surprised if putting more people on PIP now is their way of controlling headcount rather than taking accountability and admitting they messed up. Realities to consider before joining: - Just miss your quota one month? You'll be on PIP then fired without severance. - Expect to work 12+ hour days and be cold calling well before 9am and several hours after 5pm. - Work wherever you want? Not quite. You need to ask for permission and get prior approval to work somewhere that's outside your timezone. - Micromanagement is constant. Don't be fooled when they say that "working in your timezone is a reality of working in sales and unavoidable". Not true. There are other companies out there that truly walk the talk and know how to manage globally remote teams and still grow as a rocket ship. All in all, sure, Deel is a massive company and solving a big problem. Just keep in mind the price tag that comes with working there and make sure it's one you're willing to pay before you apply.

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Deel Response
3y
You are clearly frustrated with Deel not being the right fit for you and I am sorry that both we and you were not able to determine that in the interview process. Team member mental health is never an afterthought, but if you are relating mental health to not being able to achieve quota in Sales when we have come nowhere near reaching our TAM (total addressable market) in each region and country in which we operate and task Sales team members with penetrating then I must disagree. We have many successful sales team members and we provide autonomy for how sales team professionals go about achieving their quota. We do ask that sales people achieve quota - that is part of the job and part of how you as a sales person achieve your on target earnings, which we know is important. So regarding quota for Sales - yes, we have one and ask that it be achieved to be successful in role. Performance Improvement Plans - yes, we have them for Sales and other roles when we have identified someone has the potential and skills but needs additional help to be successful in their role. Work anywhere - it depends on your role, country of residence, and employment status, but yes, we do have some roles dedicated to a country or region or time zone and it is problematic for you to meet your goals and be successful if you are out of the area. We are open about what those roles are. We agree we are solving a significant problem in connecting people with jobs around the world and enabling them to be hired and paid and we also agree that it's not everyone as you pointed out. P.S. No wolfs of wall street in reality and thankfully, but it was a good movie.
1.0
Oct 19, 2022

Don't walk, RUN AWAY FROM DEEL.

Anonymous employee
Recommend
Business Outlook

Pros

- Opportunity to meet people across the world - which you can pretty much get by working with any international company. And at the end of the day, there’s zero time for you to bond with your peers. You’re not missing out. - They provide equipment for you to work, which you absolutely don’t get to keep. Providing equipment is the least they can do. Again, this is the bare minimum. The cons truly outweigh the pros.

Cons

- There’s no time for 1:1, meetings, training or really any other activity - you have to attend this while keeping the same amount of work and responsibilities. - Individualism rules at Deel. There’s no sense of community among your peers, there’s no bond time, and everything felt like constant competition. - You are simply not allowed to make mistakes. And if you do, be prepared to be judged and embarrassed in front of everyone. This caused me serious anxiety problems at work. Tragic. - If you ever get promoted, you’re keeping the same salary. Same salary = more responsibilities and more work. Extremely unrealistic expectations. - If someone quits or gets fired no one will know until you look for them in Slack and their profile is deactivated. Talk about culture, huh? - Deel pays its contractors a bonus to convince clients to leave good reviews on TrustPilot. - Workplace harassment is definitely present at Deel. There was a sexual harassment case reported to HR, however, no consequences. RUN AWAY. - The salary is unfair. I was making $400 more than a coworker who had the same position as me, lived in the same country as me and had the same amount of responsibilities as me. And this was the same case with most of my colleagues. It’s very discouraging. Discrimination at its finest. It’s more than clear that location and experience do not matter when it comes to salary, so please stop that false “location-based pay philosophy” narrative. - PTO: they provide unlimited paid time off in theory, but not in practice., They will make it hard for you to get days off. - Don’t even think about growing your career here. It’s not happening, mate. You’re wasting your time. - When it comes to processes everything is all over the place. There are no clear answers and no strategy. No structure. It’s hard to work like this. - A lot of people quit after weeks of working here, it’s very common. It would be interesting to see their turnover rate. - Only executives are hired as full-time employees with benefits. The rest are contractors. *****If you're thinking of working here: don't. Do your research and find something better. You're wasting your time, and you're gonna leave Deel mentally ill***** People are bossy, extremely passive-aggressive, egocentric, entitled, mean, and intimidating. Poor communication skills and no manners. They make you feel disposable because that’s what you are at Deel. Leadership from the executive team is immature and disrespectful. I experienced high levels of anxiety and even started questioning my self-worth here. Everyone is overworked and burnt out.

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