Deel reviews

4.4

87% would recommend to a friend

(1,999 total reviews)
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Alex Bouaziz

92% approve of CEO

84% positive business outlook

Deel has an employee rating of 4.4 out of 5 stars, based on 1,999 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Deel employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Feb 26, 2023
Recommend
Business Outlook

Pros

Not much. One some days, the remote flexibility is nice but comes at the cost of being online all hours and on PTO

Cons

Immature Chaotic Leadership: CPO is disorganized, talks down to people, high-ego and perpetuates unprofessional behaviour. He fails to earn the respect that one would expect from a leader. This applies to the rest of the c-suite as well, many of whom come from Revolut and bring its toxic culture with them. Toxic Work Environment: Individuals may be publicly criticized and shamed on Slack. Minor errors are blown out of proportion and people are penalized. The c-suite is often erratic and issues commands on Slack, showing little respect for employees expertise or allowing them to do their jobs even if they are high-performers. No Autonomy for PMs: Even if you create a great roadmap with data-driven insights, it will not matter until the c-suite gives the green light, which is often based on a whim. Either that or you will have multiple disruptions to the roadmap cause the leadership is not strategic. The best ideas don’t win, politics does Absurd Work-Life Balance: You are expected to work 24/7, not just 365 days a year. If you do not respond on Slack fast enough, management will hassle you on WhatsApp. The Unlimited PTO is not true. Approval for PTO is difficult to come by and often declined or negotiated to fewer days. Product teams are on weekly sprints and engineers are exhausted, but no changes are made. Useless Management: Across all teams, management is ineffective in both coaching and development. Interactions are solely focused on getting work done and lack any intention to coach/develop your team Say what it takes: The company will say whatever it takes to close a deal with clients, whether it be during sales or hiring. Clients often complain about promises that the product does not live up to Disregard for Feedback: The company hides behind its growth as an excuse to dismiss all feedback for change, case in point with the CHRO defensive response with the "not everyone is a fit for Deel" to all negative Glassdoor reviews. There is no indication that management is willing to listen to feedback and make changes. Even the recent Engagement survey was non-anonymous. People wear their jerk badges with pride, showing no self-reflection on their treatment of others or accountability for it. Final Advice: Please take the glass door reviews seriously and don’t be fooled by the company’s flashy success. If you are competent and hard-working, it is recommended that you take your talents elsewhere, where you will be more valued and rewarded. Do not waste your time building a career here at the expense of your mental well-being.

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Deel Response
3y
There is a lot to unpack here in your review, but we appreciate the feedback. Regarding Product leadership and management, we are not aware of politics issues and have had no internal escalations, but we will continue to work with the team to identify engagement trends and where we can improve. Regarding general management competencies, we are highly prioritizing manager training and development in 2023 to educate and support managers to coach, hire, train, onboard, support, and engage their teams as we continue to scale. Being at over 50 technical teams working across product and engineering on the product roadmap this year means we must be better in this effort. Regarding my (Head of People) responses on Glassdoor, I do not intend to be dismissive at all. In fact, the opposite. I hope to cause people to think about the balance of feedback from leavers and those who stay at Deel. We have 2500 people in 94 countries in a fully remote environment. There are certain characteristics and choices that will enable your success in this environment and others that won't. Feedback is critical and we look internally at the balance of the good and the bad and make constant adjustments and investments.
1.0
Jul 7, 2022
Recommend
Business Outlook

Pros

USD compensation, but not competitive at all.

Cons

TONS: - They always wanted you to work extra hours and during weekends. - Worst environment I've ever seen. They don't care about their employees at all. Most of them are contractors, and the employer don't care about making the workspace a sane nor healthy place. Everyone is overwhelmed and violent consequently. - Leaders are not good at all. Most of them show passive-aggressive signs and don't know how to communicate with others. - Low compensation and depends on where you live, so they literally discriminate people depending on where they live. - Fake positive vibes on the all hands, which are one-way conducted by the CEO and Heads. - If you happen to get sick or need to stay in the hospital for life risk reasons, they discount you that time, which pushes you to come back asap in order to be able to keep paying for your health insurance and basic needs. - Documented information is not centralized on a single place. - Ridiculous processes for everything, which are disorganized and not updated. - QA rules among insane metric goals, both impossible to accomplish due to the lack of contact with the reality (e.g. answer questions in 5 mins when they may need hours). - Handling multiple chats at a time. Regular agents take 4 chats at the same time. - Harassment cases vertically. - Promotions without raises. They give you more tasks to handle for the same salary.

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Deel Response
3y
There is a lot of information to unpack here and I do wish you had felt comfortable to speak with your manager, HR Business Partner, department leader, or me regarding these concerns while you were at Deel. Regarding the work environment, Deel is a start up. We achieved product to market fit most significantly twelve months ago and have been moving fast to grow headcount to keep up with customer demand while also building the foundations of our business and infrastructure to include people programs, information and systems. This also means that not everyone will be successful in this environment because it requires an ownership, hustle, and demand on one's time that sometimes requires working outside of "normal" business hours. I disagree with the comment that we don't care about our people. My team and I were specifically hired to build the People foundations and have been working diligently to do that over the past six months. This takes time to influence, build and scale across 1100 people in 78 countries with 200+ managers and leaders. I appreciate your perspective that it felt like we don't care and I take that very seriously to understand the broader sentiment of our workforce, which we will be doing in a survey this latter half of the year. Our compensation philosophy is to pay based on the country of tax residence of the individual. Many companies are trying to figure this out and it's a great question for candidates to ask companies as well to ensure you understand and are aligned. A localized philosophy like ours means that we look at cost of living, cost of labor, taxes and employer costs, market pay surveys, and candidate salary expectations in each country to build out our pay range and infrastructure. Other companies may pay based on a region or other philosophy. Pay parity in each country is important to us and this means that in the country in which you reside and in your role your peers will be paid within a very narrow range of you in our pay ranges. On the compensation thread, we do increase both base pay as well as stock grants for some job profiles with any promotion. There are many more things mentioned here - communication, knowledge management, and tools - which we are working at speed to solve. Thanks again for your review.
1.0
Oct 30, 2024
Recommend
Business Outlook

Pros

The marketing and the product.

Cons

- Toxic and arrogant leadership not just with employees but also with customers, I observed management use inappropriate language to make fun of customers in business channels. This does not only undermine the professionalism of the workplace but also reflect poorly on their values. - No incentive pay nor bonus for QA, they also do not give you a compensation for double pay if you work during holidays, they say you can only take holiday leave which they rarely approve. - They almost always decline leaves. - Terribly unorganized and stressful work environment. - workload is far too much for the very small QA team they have. - They terminate people and provide no reasons, they hire contractors for this very reason. Do not let the 4.5 star review trick you! They do whatever it takes to take negative reviews down, and they proactively ask and stress their current employees to leave good reviews here. Search deeper on the internet, you will find many negative reviews. Also check LinkedIn, you will find a very high employee turnover, which indicates a severe retention problem.

Viewing 88 - 90 of 1,999 Reviews

Glassdoor has 2,622 Deel reviews submitted anonymously by Deel employees. Read employee reviews and ratings on Glassdoor to decide if Deel is right for you.