Pros
Only pro is you get to work remote.
Cons
This is a very toxic work environment with unsustainable expectations, including regularly working 10 to 12 hours a day. The so-called “Deel speed” translates to no work-life balance. Clients can message you directly on Slack, and there’s an expectation to stay responsive even outside of working hours. If you don’t reply, you may get called out by leadership, including the Director of CS or even the CEO. The benefits don’t match the level of demand. There is also high turnover, which adds to the instability and workload. Communication across internal teams is inconsistent, and there’s often a lack of ownership when issues come up. Some cases sit unresolved for long periods because no one wants to take responsibility, and you end up getting bounced around trying to find answers. You’re constantly being assigned new accounts, often without proper handoff, which makes it difficult to support clients effectively. The company offers a wide range of products, but they all have problems because they are so focused on growing they can’t get one product right.
