Deel reviews

4.4

87% would recommend to a friend

(1,999 total reviews)
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Alex Bouaziz

92% approve of CEO

84% positive business outlook

Deel has an employee rating of 4.4 out of 5 stars, based on 1,999 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Deel employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Feb 12, 2023
Recommend
Business Outlook

Pros

Remote. Some of the people.

Cons

Complete lack of communication. Senior Management exists in a fantasy land, and doesn't listen to anyone. Everyone is expendable. Everyone. Staff pushed out the back door and made to sign NDA to avoid bad press. Constant complaints from customers. Ignored or swept under a rug. Acquisitions and *new* products, but not structure, plan, focus, or direction. Exists solely for co-founders to pretend they're successful and/or accomplished.

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Deel Response
3y
As you indicate you are a current team member in a management role I would ask that you perform the role of a manager at Deel and surface feedback (positive and constructive) quickly and transparently. Glassdoor is helpful to see feedback, but we depend upon the transparent and specific feedback in the moment when moving at our speed to communicate better, connect the dots, tackle problems, and move forward. Glassdoor is not a communication tool for managers to use to make an impact. We need the internal communication. Fantasy lands are for fairy tales and we are certainly not living in one. We operate in a highly complex, nuanced, and competitive environment where people are impacted by the work we do, not just companies. We take that mission seriously and our Support teams are best in class working to answer questions, guide feedback, and provide help. As a manager, you might know that we have many slack bots and other notification tools in place so we know every review, every piece of feedback, every complaint, every communication with customers to ensure we are quick, accurate, and helpful in our support of them - our ultimate priority. We hear you on the acquisitions - growing 4,002% in headcount since 2021 and acquiring companies in this market environment lends itself to needing to scale quickly and we can do better with our acquisitions 100% to ensure their customers, their people, and their product are assimilated more quickly into Deel where it makes sense. We hope to hear from you internally soon so we can deeper dive on the issues you are experiencing.
1.0
Nov 27, 2022
Recommend
Business Outlook

Pros

Company is growing a lot but unfortunately at all costs

Cons

The problem with Deel starts and end with leadership. Deel is a cutthroat culture. Growth at all costs, unrealistic targets for teams without any support of achieving them and if you fail short, off with their head. Leadership is reminiscing of a petulant child not getting what they want and throwing a tantrum about it. Only this time, the kid has real power and can create chaos. There is 0 feedback in Deel, as much as leadership says they want feedback. In the recent employee feedback survey, most people I spoke to held back because a) they know nothing will done about the toxic behaviors of leaders and b) they know there will be retaliation against them even if they it's anonymous. (it is not). Experience and diversity of opinion is not valued in this company Rank the Glassdoor reviews by lowest rating and read through the reviews. They are all 100% true. Management only cares about, the facade. No substance, no empathy, just the show we put up for the rest of the world to see how successful and important we are. This is a house of cards built on the weakest and most toxic cultures I've ever seen and it will all come down crumbling when things get tough. Unrealistic targets for teams Public berating and harassment Retaliation when feedback is given Sloppy and broken processes No career development Communication all over the place Blame and point the finger culture No work life balance No empathy or human centric approach to management Firing people without support or any expectation setting An immature and toxic leadership team designed around some children with no experience The cherry on top is this: Everything is swept under the "Deel Speed" and "Deel is not for everyone carpet". It's HR lip service and a weak excuse for "We can't really change our toxic culture, this is who we are, take it or leave it". If you have a choice, leave it. Do not join this company if you want your sanity.

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Deel Response
3y
As someone who has read over 7,200 independent comments in our recent engagement survey I feel that even people with critical feedback or who are in the dissent on a decision or policy provided very well articulated constructive feedback respectfully. As a start up that went from 50 people and no internal HR and that needed to build foundations simply to take on the customers that continued to sign up for our services to 2000 people and hundreds of thousands of lives on our platform in 24 months we know that communication, change management, leadership development, manager training, etc must be built. 2022 was about building those foundations and we've made great strides. There is much more to do in 2023, but for those who prefer a highly tenured and experienced team even at leadership, want to only maintain rather than build, are not comfortable with the pace of growth and chance, and can't work at speed to solve problems for humans on the other end of the product then this is not for you. We won't stop saying it. We're up to the task of being a generational company so we'll see where we are in the next 12 months then the next and the next. Best to you though in your next endeavor which is hopefully a better fit.
2.0
Nov 3, 2022

Toxic Culture!

Recommend
Business Outlook

Pros

-Rocketship company with opportunity for growth -Most colleagues are wonderful and helpful people

Cons

-Leadership is cold and out of touch (e.g. raising quotas with declining month over month performance, firing people without explanation, favoring senior reps) -Too much dumped on AE's plates, including onboarding

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Deel Response
3y
To take a seat on a rocketship you must be excited about going to the moon, and to get to the moon everyone on the ship plays an important role. Communication is also critical to the journey. Our Account Executives play a critical role in the journey to the moon at Deel and we continue to learn more about sales qualified leads coming from SDRs as well as how to best set representatives up for success to achieve quota. We have a high bar for talent overall, and for Account Executives we do ask that they do more than receive the sales qualified leaves in building the customer base. Regarding terminations specifically in Sales, we manage performance intentionally. Reps performing below 75% quota attainment should expect to receive performance feedback and if they were terminated due to falling below performance standards on quota attainment we would communicate that transparently. Regarding favoritism, senior reps have a higher quota so qualified leads for their pipeline are routed accordingly to aid in fulfillment of quota. Our workflows are built to help sustain and aid in quota attainment for all reps. Overall, Deel isn't your average startup. You'll be stretched to do more outside your direct role which for some is an exciting opportunity to learn but for others is not what they wanted to sign up for.
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