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      Definity

      Engaged Employer

      Definity Claims Manager reviews

      1.2

      Be the first to recommend this company

      (3 total reviews)
      avatar

      Rowan Saunders

      6% approve of CEO

      1% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      3.0

      Compensation and benefits

      1.5

      Culture & values

      1.2

      Work/Life balance

      1.2

      Senior management

      1.2

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      1.0
      Jun 30, 2025

      Stay away!

      Claims manager
      Recommend
      Business Outlook

      Pros

      Pension match Stock match Decent vacation allowance

      Cons

      Change exhaustion Newly mandated 3 days/week in office with no united approach across the business. Not one dept is acting the same with hybrid. Some depts are more flexible than others. Who is directing the orchestra? NO HARMONY. Top down leadership They will work you to death and make you feel guilty for not staying late. If you dont stay afterhours to produce more work, you're seen as disengaged and lazy No empathy Company nominates itself as best place to work (as do most)

      avatar
      Definity Response
      11mo
      Thank you for taking the time to share your feedback. We’re glad to hear that you recognize the value of our pension and stock matching programs, as well as our vacation policies. We understand that change can be challenging, especially in a dynamic environment. Our hybrid work model is designed to balance flexibility with business needs. Leadership development and employee well-being remain key priorities. We are committed to fostering a culture of accountability, performance, and respect. We appreciate your perspective and encourage employees to share feedback through internal channels where it can be addressed constructively. If you’d like to discuss your experience further, we invite you to reach out to our HR team at HRSharedServices@definity.com. We wish you all the best in your future endeavors.
      2.0
      Feb 1, 2024

      Enough with RTO

      Claims manager
      Recommend
      Business Outlook

      Pros

      Decent pay and nice coworkers.

      Cons

      Enough with the layoffs and return to work. Most people like working from home.

      avatar
      Definity Response
      2y
      Thank you for taking the time to provide your feedback about your experience, we appreciate your contribution during your time with us and value your perspective. Thank you for sharing your concerns about hybrid work. We are continually evolving out Hybrid structure to ensure it promotes a stronger sense of belonging with employees, more effective decision making, problem solving, and increased workplace flexibility. We appreciate this type of feedback to allow us to continue to improve. Thank you again for your feedback and wishing you the best in your future endeavors.
      2.0
      May 31, 2022

      Current managers ISO advancement need not apply

      Claims manager
      Recommend
      Business Outlook

      Pros

      Staff want to do good work and grow with the company Benefits and pay are good Flexibility to work where it makes sense HR cares about the people Tremendous opportunity to learn with the recent transition from mutual to public

      Cons

      The amount of work and expectations are unreasonable The volume of ongoing projects to fix what is broken constantly overlaps Communication from the top down is minimal at best Claims volumes and number of direct reports per leader makes the work unmanageable Unless you are an external applicant and come from a specific company, forget about advancement.

      avatar
      Definity Response
      3y
      Thank you for your review. We are happy to hear how our people, compensation and learning opportunities have positively impacted your career! We appreciate the points regarding communication and workload you’ve outlined and will be bringing them back to our senior leadership team. As a next step, we encourage you to reach out to our HR Shared Services team at hrsharedservices@economical.com if you’d like to provide more details.
      Related searches: Definity Claims Manager jobs | Definity salaries | Definity benefits | Definity interviews
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