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      Definity

      Engaged Employer

      Definity Claims Representative reviews

      4.8

      96% would recommend to a friend

      (10 total reviews)
      avatar

      Rowan Saunders

      100% approve of CEO

      96% positive business outlook

      Ratings by category

      4.9

      Culture & values

      4.9

      Diversity & inclusion

      4.9

      Senior management

      4.9

      Compensation and benefits

      4.9

      Career opportunities

      4.8

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      1.0
      May 18, 2022

      Terrible Culture

      Claims representative
      Recommend
      Business Outlook

      Pros

      -good vacation -ability to get a bonus

      Cons

      - employees are just another number - company has been going downhill for several years now - VP's only care about money - everyone is overloaded with work - not enough employees and people are quitting constantly or going on stress leave - your performance goals are impossible to reach - management is rude and make people upset - doing absolutely nothing to retain good employees. If anything is trying to get rid of them

      avatar
      Definity Response
      3y
      Thank you for your review. We’re sorry to hear about your experience and want you to know we take all concerns very seriously. We appreciate the points you’ve outlined and will be bringing them back to our senior leadership team. As a next step, we encourage you to reach out to our HR Shared Services team at hrsharedservices@economical.com if you’d like to provide more details.
      4.0
      Apr 16, 2022

      Good company

      Claims representative
      Recommend
      Business Outlook

      Pros

      They care about retention of employees

      Cons

      Hire others after you and pay more

      4.0
      Oct 29, 2021

      Great Team and Long term Potential for growth

      Claims representative
      Recommend
      Business Outlook

      Pros

      The culture is really amazing, even with working remotely there is great effort made to keep the culture alive and they really do take pride in driving their culture The pay and benefits are really good They really do try and build from within trying to help you grow and progress in your role You really do feel that my team and managers have your back

      Cons

      The current workload is unmanageable it feels like you're on a treadmill at times, the potential for burnout is pretty high. As of right now I can't say it's good time to join highly stressful on top of getting adjusted in the role. Hoping this will pass, because when the workload is manageable it's a really nice job. There is not too much feed back with how busy it currently is, so a lot of times if you don't speak up, no one will know

      Viewing 4 - 6 of 10 Reviews
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