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Delta Air Lines

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Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,205 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

8K reviews
2.0
May 2, 2017
Recommend
Business Outlook

Pros

Delta's "Rules of the Road" are the foundation for a great workplace- if only they were for all employees. Flight benefits that you can't use- impossible to get time off. Benefits for full time/benefited workers are good. Allowed to trade shifts, but difficult as always under staffed and overworked.

Cons

It is impossible to get time off. Ready Reserves work all holidays, all weekends This is normal in the airline industry, as scheduling is based on seniority, but being unable to ever drop shifts or get unpaid personal days is not. Any personal time (other than death in family) is usually denied in favor of a benefited full time employee. They get paid vacation time, at least twice a year and are able to have time off to use flight benefits. Ready Reserve is supposed to be a part time job, but we work 5 days a week just like benefited employees. Our shifts are 2 hours less than full time shifts. We are expected to have the same knowledge, skills, and responsibility as benefited employees. We are held to the same standards. Absolutely a 2nd class of workers. In Nashville, Ready Reserves are waiting as long as 7 years to be upgraded to benefited worker.

5.0
Apr 29, 2016
Recommend
Business Outlook

Pros

Flexible schedule flight benefits yearly pay raises profit sharing 401k with a 6% match good work life balance lots of opportunities to experience different jobs within our department through special assignments only company that doesn't require new hires to be on solid reserve. Instead you have 6 reserve days a month replotted onto your schedule which allows more control over your schedule

Cons

health benefits have EXTREMELY HIGH deductibles horrible sick policy--employees are petrified to call in sick very long days--you can be on duty for 13 hours but only flying half of that. Your hourly pay only applies to flight time. Long sits and boarding/deplaning aren't paid. job can be very monotonous/boring international layovers are usually only 24 hours domestic layovers can be shortened to 8.5 hours--barely enough time to sleep hours are crazy will be scheduled to work almost every holiday and weekend when you first start. holidays and schedules are based on seniority so the longer you are with the company the better your schedule. but expect to fly 16 years before you can hold christmas off employees are petrified to call in sick

2.0
Jul 25, 2019
Recommend
Business Outlook

Pros

There aren't many pros for part time Ready Reserve employees. It is sold as flexible hours, great flight benefits, ability to have another job (for insurance & living wage). It is none of these now, though it used to be. If you are aiming for a full time Delta career, then working as a ready reserve will start you down the path to full time. But be aware- it could take YEARS (10 plus, at my station). If you are willing to relocate, it might take less time. Delta is good to their full time employees. They get decent benefits, pay and vacations - time off to enjoy their flight benefits. Unfortunately, much of the full time benefits are paid for by denying a huge part of the workforce any benefits at all.

Cons

Ready reserves, Delta's part time un-benefited workers, are the Cinderella's of Delta. They work more days a year than the full time employees who have all the benefits. They get 1 week of unpaid vacation a year, while full time employees get paid vacations starting at 2 weeks, after 1 year of employment, 3 weeks after 5 years, etc,.... A ready reserve with 15 years of service still only gets 1 week of un- paid vacation. It is almost impossible to use the benefits. Trading shifts is allowed, but it's difficult to cobble enough time to travel very far and stand-by flights are risky. You have to be able to get back in time for work. Planning a family vacation is impossible, because trading is only approved 30 days in advance at most, so you can't pay for a cruise, co-ordinate family members vacations, get a deal on a resort, because you won't know if you will get the time off until 30, or usually less days, before. Full time employees don't have this problem. Their generous paid vacation weeks allow them to plan up to a year in advance. Ready reserves work the same schedule as full time 40 hours a week employees. Their shifts are shorter. But they work 5 days a week, with no flexibility. Ready reserves used work 3 or 4 days a week and have some flexibility, which is why workers stayed with the job. The flexibility made up for the lack of benefits and allowed people to have a second job or time for school or family. Now that is impossible and most quit within the first year. Delta has a very low retention rate for ready reserves, which is a disservice to the customers, because there are constantly high numbers of inexperienced employees training. If you want a part time job and plan to use the flight benefits, go to Southwest or American. You will get some benefits and be be treated more fairly. For those wondering why I am still currently employed at Delta; all airlines are seniority based, for scheduling shift times, etc... I kept hoping things would get better, but the opposite has happened, except for a pay scale change. I have 8 years with Delta and don't want to start all over at the bottom again. Hindsight is always better than foresight.

Viewing 34 - 36 of 8,205 Reviews

Glassdoor has 9,293 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.