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      Delta Air Lines

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      Delta Air Lines reviews

      4.2

      81% would recommend to a friend

      (8,209 total reviews)
      avatar

      Ed Bastian

      85% approve of CEO

      80% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.1

      Career opportunities

      3.8

      Work/Life balance

      3.6

      Senior management

      Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Jul 22, 2008

      Great company.......so far!

      Customer service agent
      Recommend
      Business Outlook

      Pros

      One of the best reasons to work for Delta is the fact that you get free air travel, if you like to travel, then this is the job for you. They are also VERY thorough in their hiring procedures. I personally like to work with people, specifically helping people and in the airline industry you get to do that alot. You are constantly meeting new people and getting the chance to make a difference.

      Cons

      The work schedule can be tough, especially if you're a newbie. Their is the opportunity for advancement, but really only if you live in Atlanta or a hub city.

      4.0
      Jul 16, 2008

      Prepare for Takeoff or a crash landing...

      Field service manager
      Recommend
      Business Outlook

      Pros

      The flight benefits. The management that, against all odds, defeated a hostile takeover by US Airways and that defeated a flight attendant union after just emerging from bankruptcy. The senior management, although it hasn't been perfect in the past, really have the employees and stockholders' best interests - that's a tough job. The people at Delta are amazing - yes, you may have a bitchy agent or flight attendant but by-an-large, the employees of Delta are the best in the industry. And we have beat all odds are, next to Southwest, are currently the most financially sound airline in the US.

      Cons

      The costs of operating a business like an airlines - union fees, fuel costs, whims of world governments. The negative press the airlines receive is unjustified. Many people gripe about airlines today when much of what happens is beyond the control of the airline - TSA, Homeland Security, OPEC. It's very frustrating to remain positive when confronted with all of this. Delta in the past was never a leader and although we are trying to lead in certain parts of the industry, we still remain a follower - not the most innovative. We tend to play it safe which is not always the best solution.

      4.0
      Jul 5, 2008

      Interesting place to work

      Customer support specialist
      Recommend
      Business Outlook

      Pros

      It is fun to work here. Some times the challenges are out for the company's control so it is difficult to stay motivated, but overall, it is a fun job. The benefits allow me to travel for free or significantly reduced depending on the specific trip or location. This is a great perk for me!!

      Cons

      Senior management does not share details. Costs are increasing at a pace faster than income. This is making it more difficult to grow as a employee. The perks seem to be getting smaller while the hours are getting longer. The flexibility is decreasing as the workforce is downsized with the increasing costs.

      Viewing 8173 - 8175 of 8,209 Reviews
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      Glassdoor has 9,297 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.