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Delta Air Lines

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Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,206 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,206 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 19, 2018

Flight attendant

Recommend
Business Outlook

Pros

Meet a lot of people from everywhere.

Cons

Pay and pay structure are awful ~ your work day can be stretched to upwards of 15 hours or longer while only being paid your hourly rate for the 5 hours of flying that day. Huge time investment, good bye holidays, birthdays , weddings. Everything is seniority driven which makes for lazy senior coworkers that are older than your grandparents and paid twice as much. (As a crew member under 10 years) No union - no back up against corporate greed. Travel perks all but gone with flights being booked to capacity all year makes standby travel irrelivant. If you can find the time off to even attempt to travel. Brainwash you in training saying delta family and also scare you senseless that if you fight them on anything.. don’t follow the plan..support union you’ll lose your job. The day to day is exhausting with little reward as a 1-20 year flight attendant you can look forward to 9-14 hour days that your paid less then half for. Gone for days at a time with minimum legal rest as low as 8 hours behind a hotel door before another 12 hour day. 3 call outs a year for any reason sick/car breaks down/ pink eye/ food poisoning/ snow before you get disciplinary action. ( all mean while seeing upwards of 400 passengers a day serving and picking up cups, tissues, and trash.)

4.0
May 22, 2017
Recommend
Business Outlook

Pros

• See the WORLD! The travel benefits are wonderful when you can easily get to a hub city. (Domestic travel tends to be a little more difficult due to oversold flights.) • A-days (Reserve) limited to 6 days per month • 401K matching! • Uniforms gifted after training + uniform refresh allowance every year. • Airport food/retail discounts • Meet new & interesting people • Crew lines at security are super fast

Cons

• Junior flight attendants! Expect to be on reserve for 10-20+ years depending on where you're based. • Easy to feel like a cog in the machine • Lots of time/holidays/birthdays spent away from loved ones. • Commuting is awful. If you're in a position to move to your base city, do it! • Airline industry tension is at an all time high • Passengers are often stressed out and disrespectful onboard • New crew every trip - you're not always going to get along with coworkers (but trips are short!) • Reroutes! Don't make plans until you're about to take off for your layover city - too often the whole trip gets changed up due to weather or mechanical issues. • Waking up at 3am is never fun. • Scheduling can push you to 16 hour work days! • 9-hour layovers are barely enough time to be functional the next day.

3.0
Mar 6, 2016

Flight attendant

Recommend
Business Outlook

Pros

The travel benefits have always been a big pro in working for a airline. You are on a standby basis when traveling on a free pass. These days you are bumped more often then not trying to get somewhere due to the airlines overselling seats. It may take you a couple days to get somewhere. Seeing the world and getting paid while doing it. They fly to almost every country in the world.

Cons

Minimum staff on all airplanes compared to other airlines with more staffing. Very physically challenging job. Quite often 20+ Hour work days. 4-5 hours of sleep on layovers. Lifting passenger luggage into overhead bins and then closing them takes it toll on your back over the years. A lot of OJI's with this job working with very heavy equipment. They fight you every step of the way on OJI's and disability insurance you pay for. Only airline that FA's are non Union . Must work all holidays for first 5+ yrs. No appreciation from management on the job the FA's do. You are dealing with very angry passengers on a day to day basis and expected to solve many problems you have no control over. Such as cancelled or delayed flights, don't like the meal served, don't like their seats, no leg room, drunk and sometimes violent passengers. Things can change at a moments notice and you get home 1-3 days later then expected. Constantly told we are responsible for great customer service and not given the proper staffing to do it.

Viewing 25 - 27 of 8,206 Reviews

Glassdoor has 9,294 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.