Is Discover a good company to work for as a Customer Service Rrepresentative?

Customer Service Rrepresentative professionals working at Discover have rated their employer with 3.3 out of 5 stars in 205 Glassdoor reviews. This is a lower than average score with the overall rating of Discover employees being 4.0 out of 5 stars. Search open Customer Service Rrepresentative Jobs at Discover now and start preparing for your job interview by browsing frequently asked Customer Service Rrepresentative interview questions at Discover .

Does Discover pay Customer Service Rrepresentative employees well?

Customer Service Rrepresentative professionals rate their compensation and benefits at Discover with 3.4 out of 5 stars based on 205 anonymously submitted employee reviews. This is 11.1% worse than the company average rating for salary and benefits. Find out more about Customer Service Rrepresentative salaries at Discover.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

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Discover Customer Service Rrepresentative reviews

3.3

31% would recommend to a friend

(205 total reviews)

Michael Shepherd

31% approve of CEO

28% positive business outlook

Ratings by demographic groups

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Customer Service Rrepresentative employees have rated Discover with 3.3 out of 5 stars, based on 205 company reviews on Glassdoor. This indicates that most Customer Service Rrepresentative professionals have a good working experience there. Discover is rated in line with the average (within 1 standard deviation) by Customer Service Rrepresentative professionals compared to other employers within the Financeiro industry (3.7 stars).

Reviews by job title

205 reviews

5.0

Jan 9, 2024

Great Company

Customer service representative

Recommend

Business Outlook

Pros

Excellent training and support throughout. Easy to excel and move to other positions within the company.

Cons

Starting salary is low and raises are minimal.

5.0

Jan 4, 2024

Great Place

Customer service representative

Recommend

Business Outlook

Pros

Loved the people and great growth opportunities.

Cons

Starting low pay compared to other customer service jobs.

5.0

Jan 3, 2024

Great company

Customer service representative

Recommend

Business Outlook

Pros

Care about their employees . Kind environment

Cons

On the phone a lot

Viewing 46 - 48 of 205 Reviews

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