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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,182 total reviews)
      avatar

      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

      Reviews by job title

      5K reviews
      4.0
      Sep 10, 2013

      Great Company

      Consultant
      Recommend
      Business Outlook

      Pros

      Excellent teamwork, strong company culture.

      Cons

      Benefits are no longer attractive.

      3.0
      Sep 6, 2013

      Put less money into yourself and more money into your staff

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great and colorful environment. It is a great starting call center job, but not much more (pay wise). It is a wonderful company (in many ways), and I wish I could have stayed there, but the pay just was not competitive with other call centers in or out of the area.

      Cons

      Commissions are constantly being cut and it's difficult to find consistent pay with the company. Collection hours begin at 5 in some departments (instead of 445) so that the company does not have to pay employees for early shift-diff (even though the employees are there earlier than their shift anyways). It is difficult to consistently raise a family on the income with this company, because incentives are cut frequently. The company also doesn't offer sick, vacation, and floating holidays. They are all meshed into one lump sum. Discover also raffles off many prizes (which isn't fair if you are a top performer).

      4.0
      Aug 30, 2013

      Discover Financial has good benefits and a structured and controlled work environment.

      Senior associate it
      Recommend
      Business Outlook

      Pros

      The benefits are some of the best in the industry. The people I worked with were results oriented and worked well as a team. My supervisor was fair and objective.

      Cons

      My position was impacted (eliminated) by a restructuring. The corporate culture is geared more towards younger people. More restructurings will likely occur in order to control expenses.

      Viewing 5014 - 5016 of 5,182 Reviews
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      Glassdoor has 5,593 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.