Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)
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Michael Shepherd

64% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Sep 7, 2012
Recommend
Business Outlook

Pros

A lot of new and different activities to get involved in, highly diversified, up and coming company that has nowhere to go but up. A culture of promotion from within and openness to moving around to different departments. Recently took on new activities such as home loans and student loans, will open up a lot of doors and provide a lot of opportunities.

Cons

One of the lesser known credit card companies, particularly internationally. Choosing to operate within its own network limits the company but also allows it to provide a much higher quality of service and ability to tailor products and services to a customer's needs. My personal issue is that things like flexible schedules and work/life balance are highly touted on the company's career site and i see that happening in some departments, but definitely not my own. I felt there was a little bit of false advertising.

3.0
Aug 23, 2012

Good place for a short-term job, not good for a career

Anonymous employee
Recommend
Business Outlook

Pros

The benefits are good especially the paid time off, you start out with 20 days. The training is great, really prepares you for what you'll be doing. Co-workers are great as well as management.

Cons

Its a call center so there is a constant flow of calls coming in, never a break between calls. They keep changing how much incentive you earn, keeps getting lower. Recently began a new customer service requirements for representatives to follow, which I did not agree with.

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Glassdoor has 5,592 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.