Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3180) , Cashier (1424) , Shift Leader (843) , Barista (838) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Flexible hours mean that you can really do no wrong so long as you show up" ((in 639 reviews)); "Free food is nice and at least at the Dunkin I work at has some down time" ((in 634 reviews)); "Free coffee and free food" ((in 517 reviews)); "I worked with great coworkers who all did their job perfectly and kept the store clean" ((in 488 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 453 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1155 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1012 reviews)); "Manager was rude and disrespectful towards only me and no one else" ((in 460 reviews)); "No benefits or 401k and cut hours" ((in 223 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 149 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

Dunkin' reviews

3.3

43% would recommend to a friend

(13,493 total reviews)

Paul Brown

51% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (13,493 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,493 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Jun 28, 2026

Supportive management, but low pay and no respect for hours

Crew member

Recommend

Business Outlook

Pros

The store manager was good, organized, understanding and helped us grow as employees.

Cons

The salary was quite low for the tasks and they didn't respect extra hours.

3.0

Jun 28, 2026

Great tips and great coffee, but management issues persist

Cashier

Recommend

Business Outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

2.0

Jun 26, 2026

Enjoyable work but low pay and high turnover

Cashier

Recommend

Business Outlook

Pros

I like the actual job itself, the work is pretty enjoyable as far as fast food goes.

Cons

It's a minimum wage fast food job, there are pretty much no raises, there is a high turnover.

Viewing 316 - 318 of 13,493 Reviews

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Dunkin' reviews

Company ratings over time

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Reviews by job title

Supportive management, but low pay and no respect for hours

Great tips and great coffee, but management issues persist

Enjoyable work but low pay and high turnover

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