Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3182) , Cashier (1426) , Shift Leader (843) , Barista (838) , Cashier/Barista (437) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 661 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 633 reviews)); "Free food and free coffee" ((in 533 reviews)); "Very fun and nice coworkers" ((in 481 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 451 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1167 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1036 reviews)); "Manager was rude and disrespectful towards only me and no one else" ((in 465 reviews)); "No benefits or 401k and cut hours" ((in 220 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 150 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,499 total reviews)

Paul Brown

51% approve of CEO

35% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

5.0

Jun 19, 2026

Decent workplace, but challenging colleagues

Sales associate

Recommend

Business Outlook

Pros

Good place to work yay

Cons

People not so good to work with

1.0

Jun 19, 2026

Fast-paced work but low pay and poor management

Crew member

Recommend

Business Outlook

Pros

It is a fast paced environment.

Cons

The pay is low and management is bad.

4.0

Jun 18, 2026

Great first teenage job

Cashier/barista

Recommend

Business Outlook

Pros

Great for a teenage first job. Responsibilities were shared and I learnt a lot about the hospitality industry

Cons

Now and again you will get your “bad” customers but that’s what the hospitality industry entails

Viewing 334 - 336 of 13,499 Reviews

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Decent workplace, but challenging colleagues

Fast-paced work but low pay and poor management

Great first teenage job

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