Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3178) , Cashier (1424) , Shift Leader (843) , Barista (836) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 653 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 622 reviews)); "free donuts and free coffee" ((in 516 reviews)); "Very fun and nice coworkers" ((in 484 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 445 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1151 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1013 reviews)); "Manager is rude if you called off no matter how much you committed to your job." ((in 474 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 150 reviews)); "No breaks and very tiring" ((in 119 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,484 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

4.0

Oct 30, 2025

Solid, not as bad as you'd think

Crew member

Recommend

Business Outlook

Pros

Job itself is fun Fast paced but interesting

Cons

Tiring Customers can be nasty but that's everywhere

4.0

Oct 30, 2025

Great Company, Bad Location

Cashier/barista

Recommend

Business Outlook

Pros

I worked at the Dunkin in Market Square, I enjoyed it and learned working in a fast pace environment and making drinks, we also got free donuts and drinks throughout the day!

Cons

We were plagued often with violence against homeless people and students being disrespectful, manager I had was very rude and lazy , even asked me to skip school to work and the district manager was weird

3.0

Oct 30, 2025

Good

Anonymous employee

Recommend

Business Outlook

Pros

The pay, benefits and the free stuff

Cons

Dealing with managers and employees that did not want to work

Viewing 349 - 351 of 13,484 Reviews

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Solid, not as bad as you'd think

Great Company, Bad Location

Good

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