Dunkin' reviews

3.3

43% would recommend to a friend

(13,484 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Oct 27, 2025

Pros and Cons

Recommend
Business Outlook

Pros

Often staffed with/managed by local people that try to put people first. NY Capital District area stores seem to have franchisees that care about stability for their customers, employees, and stakeholders alike.

Cons

Ownership and business incentive tend to vary depending on franchisee.

2.0
Oct 26, 2025

Working Experience

Recommend
Business Outlook

Pros

The customers are nice You get to share tips

Cons

The management was ok The training process was not so great I was put to make drinks the first day during training because it was too busy

Viewing 364 - 366 of 13,484 Reviews

Glassdoor has 14,053 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.