Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3179) , Cashier (1424) , Shift Leader (843) , Barista (836) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 655 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 632 reviews)); "Free coffee and free food" ((in 515 reviews)); "Very fun and nice coworkers" ((in 493 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 457 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1155 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1023 reviews)); "Manager was rude and disrespectful towards only me and no one else" ((in 468 reviews)); "They treat you like you are human chattel; indispensable and there are no benefits to speak of." ((in 207 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 152 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,487 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

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Gender

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Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Oct 22, 2025

Dunkin

Crew member

Recommend

Business Outlook

Pros

- Nice staff - Good Management - Great hours

Cons

- Low Pay - Customers aren't the nicest

3.0

Oct 22, 2025

Ok

Crew member

Recommend

Business Outlook

Pros

It was sometime chill and boring

Cons

The pay was low and sometimes boring

2.0

Oct 22, 2025

Dunkin experience

General manager

Recommend

Business Outlook

Pros

pay was good, and the training was good as well before I became an GM at my own store, I had a great trainer. There are career opportunities but only if you are in the elect crowd lol.

Cons

...... everything else. I mean they pulled me out of training 2 weeks before i was finished up (I was learning and adapting quickly) they pulled me out because another GM walked out and quit no notice. I was told I would have support and would basically be in training for another 2 weeks at my own store that was not true at all. I had no help or support and my DM was brand new so he was not helpful either. GMs were quitting left and right and I should have known by the job ad when they were hiring multiple GMs that was a red flag. I would not recommend working here at all. Worst job i have had in my decade of food service. On call 24/7 and NO SUPPORT from higher ups. They lie to cover themselves. Work life balance nonexistent.

Viewing 376 - 378 of 13,487 Reviews

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