Dunkin' reviews

3.3

43% would recommend to a friend

(13,490 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Oct 13, 2025
Recommend
Business Outlook

Pros

A free coffee on the shift. Great coworkers. Overall steady hours. More or less near holiday seasons. Higher management was amazing but the way they managed the store was not.

Cons

you work off the clock sometimes/ pay is cut sometimes. The managers are always stressed and it shows by the way the store is poorly run. The manager yelled over group voice chats and was horrible when it regarded work related issues sometimes. On the other hand, aside from the toxic management due to stress and lack of support, the managers and the employees were amazing people. The higher ups need to support the managers more so they can support their employees more and ease stress overall.

3.0
Oct 13, 2025
Recommend
Business Outlook

Pros

Lots of hours, all friends, free ice cream samples

Cons

No breaks, No sitting, Long shifts, bad pay, stressful

4.0
Oct 12, 2025

Amazing

Recommend
Business Outlook

Pros

Fun staff and welcoming when I first joined

Cons

No cons just a really welcoming and warm environment to work

Viewing 403 - 405 of 13,490 Reviews

Glassdoor has 14,059 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.