Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3180) , Cashier (1424) , Shift Leader (843) , Barista (838) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 645 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 632 reviews)); "Free coffee and free unifotm" ((in 519 reviews)); "Very fun and nice coworkers" ((in 491 reviews)); "Get to meet some great people and get to know a lot of regular customers whom you connect good with." ((in 453 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1151 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1026 reviews)); "really bad manager and company took advantage of you working just like any other big company" ((in 474 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 149 reviews)); "No breaks and very tiring" ((in 112 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,492 total reviews)

Paul Brown

51% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (13,492 reviews)

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,492 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Sep 23, 2025

Easy Job

Crew member

Recommend

Business Outlook

Pros

Easy Job. If you’re good at it they give you 39.5 hours at partime.

Cons

Made minimum wage most of the employment

1.0

Sep 23, 2025

This store sucks

Cashier/barista

Recommend

Business Outlook

Pros

You'll get some hours working there. If you're thinking about working for Rosebud Inc, don't.espscially if it's the Busch Blvd one

Cons

Management is horrible and acts like they're still 14. Blames competent employees for things other employees are doing.

4.0

Sep 22, 2025

Good but annoying

Crew member

Recommend

Business Outlook

Pros

Decent pay, easy labor, flexible working hours for those that need it

Cons

Management could have been better & dealing with certain customers can be discouraging at times

Viewing 463 - 465 of 13,492 Reviews

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