Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3180) , Cashier (1424) , Shift Leader (843) , Barista (838) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Flexible hours mean that you can really do no wrong so long as you show up" ((in 645 reviews)); "Free food is nice and at least at the Dunkin I work at has some down time" ((in 635 reviews)); "Free coffee and free food" ((in 527 reviews)); "I worked with great coworkers who all did their job perfectly and kept the store clean" ((in 497 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 453 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1147 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1019 reviews)); "Manager was rude and disrespectful towards only me and no one else" ((in 474 reviews)); "No benefits or 401k and cut hours" ((in 217 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 152 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,493 total reviews)

Paul Brown

51% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (13,493 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,493 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

4.0

Sep 12, 2025

Good for High School Students

Team member

Recommend

Business Outlook

Pros

Worked here years ago when I was a high school student, wasn’t too bad for my first ever job.

Cons

I don’t really have any con as I had nothing to compare this to, at the time

4.0

Sep 12, 2025

Great

Area manager

Recommend

Business Outlook

Pros

Great happy learn solide greatness

Cons

Money donuts coffee pay happy

4.0

Sep 11, 2025

Good job

Sales associate/cashier

Recommend

Business Outlook

Pros

Very good job for students always worked around my school schedule. Worked in multiple stores.

Cons

Sometimes you would get stuck at work if someone didn't show up for their shift especially on a nice day - young kids teenagers and college age people can be really unreliable especially in summer when the weather is nice.

Viewing 496 - 498 of 13,493 Reviews

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