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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,477 total reviews)

      Paul Brown

      50% approve of CEO

      35% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.7

      Senior management

      2.6

      Career opportunities

      2.4

      Compensation and benefits

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      Sep 7, 2021

      Depends Largely on the Franchise Owner

      Store manager
      Recommend
      Business Outlook

      Pros

      Free coffee, 2 weeks vacation.

      Cons

      Most of your employees are older burnouts or high-school kids who don't care. So employees are a revolving door. Also salary pay but you are essentially always on call to cover the store.

      3.0
      Aug 20, 2021

      Consistant Expectations

      Store manager
      Recommend
      Business Outlook

      Pros

      -Fast training made available through online training courses -Access to free bakery goods and coffee during breaks

      Cons

      -Pay is determined by your franchise owner -No benefits for full-time employees -Not much room for growth in the company

      3.0
      Aug 6, 2021

      Pay is decent for area, don’t expect breaks

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      The pay at my location was average to slightly low for my area, which I accepted because I knew I’d be moving in a few months and would have trouble getting hired at some better-paying places with similarly low entry requirements.

      Cons

      The staff is decently friendly, but I regularly work 8 hour shifts and have never taken even a 5 minute break. At our location, the culture is such that you don’t step away from your position for more than 30 seconds to get a drink of water, so it’s not unusual that none of us eat during the day. It’s also more or less expected that you stay later than scheduled if asked, which can be frustrating when you start at 4 am. Work conditions might be better when we’re better staffed, but I doubt it.

      Viewing 118 - 120 of 13,477 Reviews
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      ReviewsDunkin' reviews

      Glassdoor has 14,046 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.